6014 results found
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Make messages available on the app
It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.
9 votes -
Ability to add time block to all
We would like to be able to block everyone without adding an individual time block to each schedule. Can you create a BLOCK ALL?
11 votes -
48 votes
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Ability to add client profile photos in dashboard or client portal
We'd like our clients to be able to upload profile photos of themselves to the client portal and the ability for us to add profile photos for them to their client profile. This will allow us to provide a more hospitable experience for our clients.
46 votes -
product/service look up
A quick search that allows users to look up price of product or service without having to start a fake check out. Just a quick search that gives you the price and description
42 votes -
We should be able to answer/respond to text messages through the blvd app
We should be able to answer/respond to text messages through the blvd app
7 votes -
E-scribe and lab integrations
Ability to prescribe medication‘s for patients and to review lab results via fax
12 votes -
Limit the amount of times a client can receive review requests
don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.
8 votes -
PDF Upload option when building a chart, like a photo upload
PDF Upload option when building a chart, like a photo upload.
My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document12 votes -
Need to be able to create invoices and quotes for services, and be able to allow clients to carry an account balance and pay on the account
Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.
9 votes -
SEO
Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…
33 votes -
Report that shows which staff member booked appointment
Report that shows a breakdown of which staff members have booked appointments with the appointment details included.
155 votes -
Incomplete Forms Alert
Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.
53 votes -
Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
37 votes -
Flagging Messages
It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.
20 votes -
Staff notifications for rescheduled appointments
Staff need to be receive notifications for rescheduled appointments.
6 votes -
Require new credit card to book online if existing card is expired
We have had clients book online and not input a new credit card because Boulevard had a card on file. The card on file is expired by more than 12 months. Please either delete the card on file after the expiration date, or require a new card when booking online if the card on file is expired.
407 votes -
Increase Product Usage to Multiple Products
As a Med Spa we have services that can use more than one product and it would be extremely helpful to be able to add multiple products under Product Usage and adjust the price based on the service.
Currently we are utilizing Add ons but this is not the best workflow as we have to create multiple services and are unable to adjust the price based on service.
It is causing confusion for patients when booking online as they see the base price but not the additional cost for the units/product.
Please make is possible to add more than one…
7 votes -
Appointment Change History
The business would like to be able to see a change log within the appointment when service providers are changed.
711 votes -
Purchase orders -access within privilege groups
Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.
31 votes
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