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6217 results found

  1. Text customization on review requests

    We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.

    Currently, the review request redirects to boulevard and we would like an option to customize this.

    23 votes
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  2. We should be able to answer/respond to text messages through the blvd app

    We should be able to answer/respond to text messages through the blvd app

    24 votes
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  3. Make the chat box moveable on the screen. Huge help!

    When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    127 votes
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  4. Change the Link for Google Review Requests

    The link requires the person to have a Google account. Also it does not take them to the correct place. This should be a link that goes directly to the review page. Please add this option!!! The only current option is to go to the place id for Google. Instead, this link should connect directly to the review page. This would also allow people without a Google email and account to go directly to the page. The way it is now it asks the person to sign into their Google account.

    15 votes
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  5. reviews

    Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.

    21 votes
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  6. Allow us to mark messages as unread

    we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed

    141 votes
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  7. Duplicate Client Report

    A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates

    120 votes
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  8. Inventory Tracking Enhancement: Lot Numbers and Expiration Dates

    This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:

    • Add fields for lot numbers and expiration dates in the inventory management system
    • Enable tracking of products by lot, improving traceability
    • Allow for better management of perishable or time-sensitive inventory
    • Facilitate easier recalls or identification of expired products
    • Enhance reporting capabilities to include lot and expiration information

    This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…

    25 votes
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  9. Pre and Post Treatment Forms

    I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.

    26 votes
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  10. Staff notifications for rescheduled appointments

    Staff need to be receive notifications for rescheduled appointments.

    17 votes
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  11. Alert when Booking Online

    Alert the client when booking online that they already have a profile. Clients make multiple profiles because they can't remember their password or don't remember they have a profile and they end up creating multiple, which is a problem when we go to look at their history and their is nothing there. We then have to search if they have another profile.

    36 votes
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  12. Notification for rescheduled or changed appointments

    the business would like to be emailed when an appointment is changed/ modified or rescheduled.

    492 votes
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  13. Ability to add time block to all

    We would like to be able to block everyone without adding an individual time block to each schedule. Can you create a BLOCK ALL?

    21 votes
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  14. Make messages available on the app

    It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    16 votes
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  15. If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.

    If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
    Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
    This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…

    12 votes
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  16. Inventory update

    Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    15 votes
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  17. PDF Upload option when building a chart, like a photo upload

    PDF Upload option when building a chart, like a photo upload.
    My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document

    25 votes
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  18. Before/After Photo Ghosting

    Have an overlay "ghost" of the before photo so you can get the exact angle for an after photo. Or a ghost template for photo angle consistency

    49 votes
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  19. Streamline MD signoff process

    In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    15 votes
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  20. Form Direct Link

    Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.

    54 votes
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