7542 results found
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Gift Certificates
Please look at SPABOOM they have great gift card options for clients, its exciting .I am so underwhelmed with the boulevard Gift Cert options
1 vote -
Have an Alert flashes when Client does NOT have a credit card on file
At the very minimum, allow for a tag that would show when a client does not have a CC on file.
190 votes -
Daily Email for Sales Report
Sales reports should be sent via email daily. This goes for the merchant services information as well.
10 votes -
Have a report available for in-office bookings
I'd like to be able to see what appointments are booked from those individuals that call in. Especially if they're new to our business.
1 vote -
Membership split payment receipts showing remaining balance
If someone purchases a 1K membership but only pays $350, can the receipt show the $350 credit card/cash payment and a line showing $650 as the balance left on the membership cost.
1 vote -
have a separate screen for hourly employees such as front desk and assistants so they dont clutter the appointment screen
have a separate screen for hourly employees such as front desk and assistants so they dont clutter the appointment screen
4 votes -
Add Sizes to Products
Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes
3 votes -
3 votes
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Ability to change a form to a chart and vice versa
The ability to change a chart to a form after the chart has been created and vice versa.
7 votes -
Allow location manager to disable email notifications of appointment cancellation
It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!
20 votes -
SMS View Usage Reports
Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.
5 votes -
Gift Certificates
The gift certificate/card feature at the time of checkout is wonky. Our clients want something emailed right away. I know we can go to our site and purchase the GC's that way but it is a slow process. I would love to request a GC PDF to be able to be purchased at the time of checkout when the client is in the spa. I would also like to request that either the system auto-generates a number for the GC or makes it clear to use the client's last name for the code.
The sale of GC's for a spa…
8 votes -
FIX THE AUTO REMINDER SYSTEM
This is beyond not ok. The system sends out reminders for cancelled and changed appointments. It makes us look completely incompetent and we have people showing up at wrong appointment times. Getting angry because they think an appointment they cancelled wasn't cancelled and they are going to be charged. Speaking of that. We have a 24 hour late cancel fee. Why does the system send reminders at 4:00pm the night before a 9:00am appointment? If we have a 24 hour late cancel fee shouldn’t the reminder go out 24 hours before the scheduled appointment time? This is 100% a BLVD…
9 votes -
Liability Waiver form
I would like to be able to pull up the liability waiver at any time during the appointment, not just before or at check in. Sometimes we pivot during the consultation and it becomes necessary to have this form. Having to re check in is a hassle.
2 votes -
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.
3 votes -
"Booked By" Report
It would assist greatly with training front desk if we could see a consolidated report of appointments that were booked by one person. Since Boulevard already keeps record of who booked each appointment, I imagine it already has the data needed to put it into a list/report format.
This way, we can narrow down bookings and quickly check that all appointments booked by that one person were booked correctly rather than clicking around the schedule to see what was booked by them in the first place.
Thank you for considering!
7 votes -
Admin notifications for membership renewal
Please allow us to be notified for all membership purchases and renewals
2 votes -
Add column for expense note to register closeout report
I need to know what expenses I took out of the register were for. Having this would be helpful for bookeeping
2 votes -
Allow us to break out the service client count between Members and Non-Membe in Beta
The reason for this is to provide an accurate 'Membership Conversion %' so that we can provide proper feedback to our staff with actual numbers.
See Below as an example:
Jan.2024 New Membership count = 10
Total Service Client Count = 100
Non Member (or Member) Service Client Count = 50currently if I were to count the membership conversion %, I would divide 10/100 = 10%...but in reality the staff can ONLY sell membership to a client that is not a member, so I would really need to perform 10/50 = 20%
2 votes -
Printable Product List
It would be a huge help to manage our products if we could print an entire list of our inventory.
2 votes
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