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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6505 results found

  1. 5 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  2. please allow resources to be blocked the same way service providers can be blocked

    12 votes
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  3. We often have parent's phone numbers under their children in Boulevard. 99.9% of the time the system uses the child's account when we receive a text from the number. It would be nice to be able to either mark the child as a child of the parent (and pick the parent in the system) or to mark the owner of the number so all of the texts default to that person.

    Having a system of parents and children would be the ideal solution, but I understand it would be harder to implement.

    11 votes
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  4. Would like the ability to return list of staff and their availabilities in one query
    Why: Reducing the number of clicks on a custom booking flow

    Allows for the ability to select a date and them immediately display all the staff and their available times

    1 vote
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  5. At times on Blvd due to either just first name showing or initials. Would be greatly appreciated if there would be some heuristic approach to solve this when applicable.

    When showing first name of a staff member when (with fuzzy matching) are more than 1 of that first name in a staff directory, show full name in that instance; if last name matches then denote that there are more than one of that same staff name with a highlight and hover over description stating multiple staff.

    When showing initials of any staff that is a match to another staff members,…

    4 votes
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  6. we need easy access to stylist prices when potential client is asking. SalonBiz has them when you click on the stylist name in the calendar

    11 votes
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  7. I have another PoS system that is brand new. Would love to use this in my other suite. It's a PoS by Stripe, WisePOS E .

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  8. It would be very helpful to have a similar set up to searching for clients when booking appointments. When you click on the search, a list of recent clients pops up, if that could be implemented when making a new appointment as well, that would save time and make it easier.
    For example, say someone checks out and decides after that to book a next appointment, it would be great if I could start booking a new appointment and their name pops up automatically as a recent person that I've searched or checked out.

    5 votes
    1 comment  ·  Admin →
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  9. The business would like the ability to have only the first name displayed in the emails sent out to the clients as opposed to the first and last name as displayed in the profile.

    1 vote
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  10. 1 vote
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  11. If you make a mistake when typing a credit card number into a client profile (to store it as a payment method), the backspace key does not take you out of the current group of 4 digits. So if I type "6012" instead of "6011" and need to correct the last digit to 1, I have to take my hands off the keyboard, click beside the 2, then backspace, then type the correct number.

    It would be appreciated if the backspace key worked as usual since it is annoying to customers when I have to stop them from reading their…

    4 votes
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  12. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  13. See client notes at a glance on the calendar in app and desktop. Easier for all staff to view notes without going into client profile. There should be a clickable option to turn on/off daily client notes.

    6 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  14. We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.

    One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.

    24 votes
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  15. It should show the time they arrived. Useful for coordinators if anything happens and we need this information.

    64 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  16. allow front desk staff to deactivate a product with out having access to business gear icon

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  17. We should be able to see the discount name/reason instead of "offer based discount" in the detailed line item report so we can know exactly which discount was applied and by whom. what use is the discount reason if it doesn't appear in any reports?

    6 votes
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  18. To do list or reminders for receptionist to call client for promotion or payment. etc

    6 votes
    1 comment  ·  Admin →
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  19. We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.

    14 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. Would like the option to customize the payment types in the check out the window. they are wanting to use cash or another pos system and don't want to use the CC button.

    1 vote
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