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  1. I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.

    I need this to hold my staff responsible for collecting it as well.

    2 votes

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  2. currently clients can only Opt-In to Text Marketing via logging into their online client profile or online booking. It would be efficient/ideal for the practice to inquire on their New Client Intake Forms. It would w/out a doubt yield a higher client Opt-In overall and create ease both for practice as well as clients.

    7 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. Would like to have a gift card sales only report (no other products or types to filter out or need to manually adjust)
    - show gift cards sales totals
    - show gift card card values and discounts
    - show if cards purchased online or retail with ability to filter by dates

    33 votes

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  4. The color scheme on the desktop version of BLVD differs from the app version when it comes to schedules. The app shows gray if a SP is not scheduled and white when they are scheduled, and the desktop is the opposite. It's caused some confusion with staff and would be great if it was cohesive throughout.

    7 votes

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  5. Add the ability to set a business cost for a service that is dependent on product usage to be $x per unit rather than a flat rate per service. For example, botox is $12 a unit and the business cost is $6 per unit but right now that $6 can only be set as a flat rate so regardless if it's 1 unit or 20 units the business cost stays a $6. This makes the commission payout now a manual process because you have to account for the business cost.

    2 votes

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  6. it would help if on the sales summary report if you could click on one of the categories and it would have a drop down that would show all transactions under that category.

    3 votes

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  7. When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,

    2 votes

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  8. Employees need to have access to ONLY their sales numbers and not to the entire staff or see other staff pay.

    2 votes

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  9. Allow us to send text messages to ALL our clients until the Client clicks No Promos.

    We have over 3,000 clients

    I moved from Vagaro to BLVD and had over 1500 clients numbers approved for texting. Now with BLVD I only have 200. Very disappointing as I am missing out on a huge chance to market.

    Very SAD and frustrating :(

    Thought I was moving to a better system for the cost of BLVD they should have better features and especially more supportive with us to market to our clients

    2 votes

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  10. Add a slider bar to compare before and after photos to allow direct comparison. This feature is in TouchMD and is super helpful for the team.

    15 votes

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  11. We have providers that work all day, but are only available for telehealth half of the day, and in-clinic the other half. Right now, in order to correctly display their schedule online, I had to create 2 separate accounts for the same provider in order to attach them to the correct "resource." I would like to be able to have one account reflect their schedule.

    2 votes

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  12. Currently the times shown for group booking online show only the selected time, even if some appointments in the group start later. We would like all start times to be reflected in the booking widget

    2 votes

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  13. In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.

    4 votes

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  14. it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.

    141 votes

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    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

  15. The business is wanting the ability to have more then one register. They are a single location but they have multiple "register setups" within the business.

    15 votes

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  16. Add on a place in memberships for increased referral perks. For example
    Members get $50 referral bonuses vs non-members get $25

    2 votes

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  17. Add integration capabilities with Rupa Labs to streamline lab test ordering and results management. This integration would allow healthcare providers using Boulevard to:

    • Seamlessly order lab tests directly through the Boulevard platform
    • Automatically receive and store lab results in patient profiles
    • Track pending lab orders and results
    • Send automated notifications to patients about lab results

    This integration would enhance Boulevard's functionality for medical spas and healthcare providers while providing a more streamlined experience for both practitioners and patients.

    2 votes

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  18. We have our schedule blocked for self booking 24 hours out and 3 months in the future. It would be nice if a pop up would tell them to call instead of just saying not available. They don't know that the schedule just isnt open that far out.

    2 votes

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  19. The ability to reference which staff member was associated with a transaction and or part of a transaction would be an extremely helpful addition to reporting.

    The end goal would allow us to add the staff member that performed the service or sold the product in which the transaction is being paid for within.

    2 votes

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  20. Be able to upload more than one photo in the chart without having to change the forms to have multiple “photo upload” boxes

    43 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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