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6236 results found

  1. Easily print clients' future appointments.

    Easily print a list of a single client's future appointments, including appointments at multiple locations.

    2 votes
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  2. No Cancellation Policy shall appear without our consent at checkout.

    Urgent Escalation: Misrepresentation of Cancellation Policy on Client Checkout Interface

    Dear Boulevard Support,
    I am writing to escalate a serious issue regarding the way our cancellation policy is currently displayed during the online checkout process on Boulevard.

    Despite having implemented a custom cancellation policy that clearly links to my website via the designated URL, the platform still displays default messaging regarding cancellation fees. These statements do not reflect my actual policy and may lead clients to believe that they will be charged fees, which is false and misleading.

    Furthermore, I have set my cancellation deadline to 3 hours before the…

    2 votes
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  3. Zoom in on photos in Prof App

    The ability to zoom in on photos within the professional app

    19 votes
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  4. Follow up Email/Text

    To be able to send a Text/Email message after the appointment asking for review or some other feedback. Perhaps there could be an option during checkout to send follow up the next day or something. Message could be custom

    3 votes
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  5. Ability to adjust pricing for already scheduled appointments

    When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.

    3 votes
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  6. Product Waitlist

    We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    4 votes
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  7. Please add a place to put a photo to identify the patient

    Please add a place for a profile picture to easily identify the patient when the walk in the lobby

    4 votes
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  8. message center auto attendant links back to client portal

    You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"

    We alllllll want to do less work. Help us teach people how to do it for us.

    2 votes
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  9. Different pen sizes in markup

    Would be nice to have different pen sizes for markup

    3 votes
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  10. Priority scheduling

    Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes
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  11. A comp button when not charging a client for a service. It's frustrating to have to "check out with card" even when the balance is zero.

    If we are not charging a client for a service it would be nice to have a "Comp" button instead of having to go through the whole "check out" process as if we are using a card as that's the only option. I also am unable to check out a client from home without the Duo even if they have a $0 balance.

    2 votes
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  12. Client accounts linked to phone number, not only email address

    A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.

    24 votes
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  13. Report for offers applied to booked appointments

    Ability to run a report on offers applied to booked appointments.

    2 votes
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  14. We need ability to invoice people!

    Invoices please

    3 votes
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  15. When a client pays with cash, the Duo App should populate the service amount on the ipad for client visibility.

    6 votes
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  16. Hidden Package Links

    Ability to create a hidden package with a shareable link to clients in a segmented email. They can open it and purchase, but you can't see it on the website/online booking overlay otherwise.

    3 votes
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  17. Ratings inside Client Profiles

    Put a rating category in all client profiles so we can track how many times someone has left a review for us!

    2 votes
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  18. Have a better history log for client profiles

    If a guest makes a profile online and adds themselves to our waitlist but then cancels, that does not show up on their profile and now we're left wondering why the guest has a profile if they've never been here. Please add all history to client profiles, even if it shows as "canceled"

    5 votes
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  19. Separate batches for inventory

    There needs to be a way to include multiple batches for product inventory. For example I often have 2 batches of neurotoxins and fillers at a time with different LOT numbers and expiration dates. There also needs to be a more efficient way to track product expiration.

    3 votes
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  20. We need to be able to send an invoice to clients who don't want to pay over the phone

    1 vote
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