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Deposits for services

Ability to collect a deposit payment for service. Upon cancellation, this deposit will no longer be available to use as a payment type.

969 votes
Emily Dretzka shared this idea  ·   ·  Report…  ·  Admin →
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  • Tawny Nguyen commented  ·   ·  Report

    Some states require a law for refunds to go back within a certain amount of days.

  • Tawny Nguyen commented  ·   ·  Report

    Just like all restaurant deposits, when a client cancels an apt, the deposit needs to go back automatically without the manager having to do each one manually.

  • Patty Mcmahon commented  ·   ·  Report

    allow a deposit to be paid either online or by phone for first time clients.

  • Monique Gandon commented  ·   ·  Report

    yes please !! a big issue for us ! that would really help

  • Rhonda Martin commented  ·   ·  Report

    This would be so beneficial and has been a big obstacle for us!

  • Brian Testing 110 commented  ·   ·  Report

    Same here. We constantly take phone orders for home care replenishments. Seems that they would want the CC fee vs pushing us to find other solutions.

  • Jennessa Van Kregten @heyfoxyj commented  ·   ·  Report

    I’m just curious when the secure credit card link feature will be offered? It’s been waitlisted for almost two years, and our previous system had this functionality for years. A secure credit card link feels like a basic necessity in today’s digital age. Could you please provide an update or a timeline for when this feature might be available?

    I’m starting to consider switching to a new platform, as I never imagined it would take this long to implement such an essential feature. Your insight would be greatly appreciated.

  • Haley Meek commented  ·   ·  Report

    For businesses that provide services like laser where multiple services are being booked per appt, there needs to be an option to have an overall appt deposit, vs service deposit. If an appt has multiple services per appt the deposit will get quite high

  • Danyelle Ja'net commented  ·   ·  Report

    It really defeats the purpose of clients pre-purchasing credits or vouchers if they will still be asked to make a deposit when booking online. This also ties up our front desk with having to take unnecessary phone calls to book appointments for clients who are used to booking their own appointments. This should really be a simple fix for the system to recognize a clients credits and vouchers as full payment for services they have prepaid for. Please fix this soon. it seems like this has been a request for over 4 years and it is a very important one!

  • Corey Williams commented  ·   ·  Report

    PLEASE ADD THIS. Or the idea of an express booking that has a link for them to enter their card information before booking is complete

  • Kiki Wolford commented  ·   ·  Report

    This would be a game changer to improve and streamline guest interactions

  • Stephanie DeLozier commented  ·   ·  Report

    VERY VERY VERY IMPORTANT! The number of no-shows and same-day cancellations are out of control. It eliminates the uneasy feeling for clients as their information is not inputted over the phone but from themselves.

  • Mikhail Kriuchkov commented  ·   ·  Report

    we also wanted to create a link for DEPOSIT, send a link to sell a packages online, link

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