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Deposits for services

Ability to collect a deposit payment for service. Upon cancellation, this deposit will no longer be available to use as a payment type.

880 votes
Emily Dretzka shared this idea  ·   ·  Report…  ·  Admin →
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  • Kiki Wolford commented  ·   ·  Report

    This would be a game changer to improve and streamline guest interactions

  • Stephanie DeLozier commented  ·   ·  Report

    VERY VERY VERY IMPORTANT! The number of no-shows and same-day cancellations are out of control. It eliminates the uneasy feeling for clients as their information is not inputted over the phone but from themselves.

  • Mikhail Kriuchkov commented  ·   ·  Report

    we also wanted to create a link for DEPOSIT, send a link to sell a packages online, link

  • Margaret Haley commented  ·   ·  Report

    CRITICAL. We should be able to send someone a secure link to pay for a package. We had no idea that this simple functionality was not available when we switched over in June. We cannot believe that it is still not resolved. This is a big deal for any provider selling high ticket services.

  • ERICA CAREY commented  ·   ·  Report

    IS THIS BEING WORKED ON????? THIS IS CRUCIAL TO SO MANY BUSINESSES AND IS A DAILY HASSLE FOR US.
    AN UPDATE WOULD BE APPRECIATED AS THIS HAS BEEN WAITLISTED FOR A YEAR AND A HALF.
    EVERY OTHER BOOKING SYSTEM HAS THIS. THIS IS SUCH A BIG DEAL, IT IS WORTH SWITCHING SYSTEMS FOR.

  • Yaritza Cantu commented  ·   ·  Report

    Clients would be more aware of the commitment, and any cancellations or no shows would feel less surprising or punitive...From my personal experience clients respond and are more communicative when we are already HOLDING on to their money.

    As for keeping a card on file the clients Freeze/ Lock their card when they miss their appointment. THAT has been the most frustrating thing of all.

    I believe that Upfront deposits could provide a smoother experience overall and could prevent those unhappy moments or reviews after an appointment is missed.

  • Kecia Purser commented  ·   ·  Report

    Meevo had this and it was a CRUCIAL part of our business operations. Please ADD

  • James Bohan-Pitt commented  ·   ·  Report

    We need to NOT take deposits from MEMBERS when they book services as they use service vouchers to pay for the service vs deposit monies. Deposits need to be charged however for NON-MEMBERS.

  • Laura Locricchio commented  ·   ·  Report

    We have a $75 deposit /no show fee that comes out of deposits and really need to be able to have a dollar amount instead of a %. I have to figure out a deposit % for each treatment making it close to the $75 and it is a pain.

  • Cory Smith commented  ·   ·  Report

    This is a critical feature that's needed yesterday. Getting CC's on file has been migraine inducing since the onboarding.

  • Stephanie DeLozier commented  ·   ·  Report

    Allow clients to enter their credit card information to hold an appointment within the client portal. WITHOUT online booking enabled. Clients will feel more comfortable giving this information to hold their appointment rather than reading the numbers over the phone. (we are not comfortable with online booking yet)

  • Austin Towns commented  ·   ·  Report

    Clients can book several services in a single appointment. Individually, they're less time and cost less, but when stacked together they're obviously more valuable and would be great to be able to collect a deposit once the appointment total reaches a minimum of $100 or 1 hour.

  • Manuel Carmona commented  ·   ·  Report

    I need to be able to charge 1 booking fee for all my appointments not a percentage based off price of service. Please make this an option. A simple toggle switch to be able to do dollar amount or percentage is all I need.

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