7458 results found
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New Client - API ENDPOINT
We are running many different marketing campaigns generating 10-20 leads per day. As it sits there is no API endpoint available to create new client records within BLVD. I think it would make sense to have a GET request to see if a record is in the database - then I would like the ability to POST new client records programmatically via the API. As it sits I will have to use two systems a marketing CRM (hubspot etc..) and BLVD to run the business when in actuality it should be one holistic system... Sales & Production all in one.
1 vote -
Clients that profiles are connected to a online booking profile should have THAT particular email address highlighted
Or marked so that staff know when merging or changing things to retain THAT email address rather than others.
Right now we are using logic to determine which appt was booked by client self-booking and then determining which email address is part of the account used for that booking. But in many instances when merging clients we end up taking a gamble or asking the clients. If the email that is being used to actively book was specified to staff (perhaps also locked so we can't change it since it has actually been verified), then we would avoid some errors…
1 vote -
Names of services for different locations having the same backend service name but having a custom client facing name
For instance Cut ($60+) at one location and Cut ($50+) still both being the same service for management purposes. Having this custom location level text for descriptions or names really would help in making businesses aligned on the database side while keeping transparent with clients. Right now we do ($60+) for all locations despite some locations starting at higher or lower amounts.
1 vote -
Stylist Editing Options
We would like remove the option for our stylists to edit their own appointments (cancel, reschedule, etc.) but allow them to still be able to edit client notes. Client notes are where our stylists input their formulas and any other important client info from their appointment. It would be helpful if there were more options of what could be turned on and off for each privilege group, rather than so many options grouped together!
1 vote -
Adding Brand name to the product selection screen in the under Sales.
When searching to add a product in sales screen (IE: I type Moisture) it will bring up everything with the word moisture. But nowhere on the list tells me what brand the product is from. This would be very helpful when choosing the right product. (Yes I know, UPC code would be the most efficient way). But dont always have a barcode reader reeady.
1 vote -
Mobile Optimized Service Line in Booking App
Hi Guys - Is there any way to get improved mobile optimization in the booking app online? We have some long service names and it can be tough to read when its off the screen.
1 vote -
order # correlate to service
It would be helpful if the service could have the same number as the order number that it is attached to.
1 vote -
Choose Different Forms at Check-in
I'd love to be able to flip through different guest check-in forms instead of having to go one-by-one.
1 vote -
don't allow clients to cancel within 24 hours
we just had a client cancel her appt via blvd day-of. we got an email that she cancelled yet her appt was still on our schedule
1 vote -
Ability to run reports from specific time to specific time
1/1/20 08:30-1/5/20 14:45. This would help analysis of any shift based or worker based issues.
Examples:
To determine if a staff member is checking clients out with less cost-saving checkout methods.
To determine which part of the day an error may have occurred.To locate particular timing of issues.
1 vote -
Way to disable appointment confirmations for single appointments or certain stylists or days
Example is if we have to keep appointments on a schedule to track that we need to reschedule them, but do not want the clients being told that "they are scheduled for an appoitnment" when they are NOT.
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1 vote
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change timezone
it would be wonderful if our clients who book online, could do so in their proper timezone instead of west coast time by default
1 vote -
Technicians should not be allowed to add tags and favorite request
It is not fare when technicians can add their own request, clients should be assign fairly among the technicians! Only Front desk and manager should be allowed to add a "Request Technician" Tag
1 vote -
Ipad display update
Our business just started using Boulevard and as a receptionist I noticed that the Ipad does not instruct the client when to swipe their cards. It displays a tip and signature screen, then goes back to the welcome screen when my side is asking for a card. Can this be updated to tell the clients when to swipe their cards?
Thank you!
1 vote -
Some type of warning when a client was marked as arrived but not checked out by end of day or within a timeframe...
Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.
1 vote -
Feedback on Adjusting Scheduling Order in /Owner/Services
Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.
In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.
Additionally the "flexible mode" shouldn't be a before or after, it is more logical…
1 vote -
If schedules are unpublished and publlished, employee cannot clock in
Assistant who provides bookable service two days out of the week and the other three days is an hourly employee - schedule is setup as unavailable for the two days and available for the other three days. because the way that the employee's shifts are scheduled, he/she/they are unable to clock in.
1 vote -
Add tag to client based on form option selection.
Make a way so that when a client selects an option such as newsletter opt-in, they are automatically tagged as such. That way you can easily filter clients with a tag who have opted into your newsletter.
1 vote
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