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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7099 results found

  1. Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.

    3 votes

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    1 comment  ·  Admin →
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  2. We'd love the ability to create different referral program campaigns instead of the preset "Give X, get X%".

    An example is based on the number of referred clients, i.e., "Refer three, get it for free" - so once 3 clients come in through a referral, the referrer gets their reward.

    Thanks!

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.

    If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!

    2 votes

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  4. It would be great if we were allowed to close out our own help chat requests if the issue resolves itself before support responds

    2 votes

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  5. 5 votes

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  6. have a place to document second addresses for second/summer homes

    1 vote

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    0 comments  ·  Admin →
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  7. We should be able to answer/respond to text messages through the blvd app

    236 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  8. Considering there is currently no way to mass update unit costs for products, it would be nice to have a "save this as the default unit cost" checkbox next to the price when receiving purchase orders.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Send pictures in messages, please!

    7 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  10. Would be great if the purchase orders retained the suppliers name on the download versus our salon name. (Like what you see in Blvd) We use them to email the order in and having our own name when we download to send doesn't make it easy to decipher what supplier gets which p.o. unless we rename every purchase order.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. We have multiple products used with every procedure we perform. We need to be able to keep track of these products accurately. Once a procedure is performed, we should be able to attach as many products as we would like to any given procedure and accurately input what was used during the procedure. Also, there should be alerts attached to the products to inform us when we need to purchase more. This will regulate waste as well as streamline our operations to provide us ease of ordering and receiving. We will even be able to see what we no longer…

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    5 votes

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  13. A way that clients are able to gain rewards (made by the practice) for clients to gain with each check in (always practice to customize the number of visits that allows clients to earn reward)

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    26 votes

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  15. You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.

    8 votes

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  16. Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.

    6 votes

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  17. Similar to GHL. An embedded calendar option to place on website for easy booking would be great. the current book through calendar link is not the best and offers little customizability

    https://help.gohighlevel.com/support/solutions/48000449585

    1 vote

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  18. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    10 votes

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  19. Adding a "Text-to-Pay" feature. This would enable staff to send clients a secure payment link via SMS at the end of their service. Clients could then complete their payment directly from their mobile devices, reducing in-person wait times and improving the overall experience. (Mangomint has this)

    36 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. Staff-only reminder feature to our patient scheduling system. This would allow us to set internal reminders—visible only to staff—to track tasks like follow-ups and special patient instructions.

    3 votes

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