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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7105 results found

  1. When a guest uploads an inspiration photo, we should get a notification. some guests may do so even after coming to us for years. it would be nice to get a notification when something new is added to their file. Thanks so much for your hard work.

    1 vote

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  2. Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.

    2 votes

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  3. Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.

    1 vote

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  4. Client request: The ability to update a client's DOB through the Zapier Update Client action.

    2 votes

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  5. We would like the ability to add the Discount perk type to a package. Currently this is unavailable.

    Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.

    2 votes

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  6. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    2 votes

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  7. This would allow us to upload photos, documents and such to clients profile from the convenience of our phones to make some documenting quicker and more efficient.

    1 vote

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  8. Ability to place notes on calendar that do not block online booking

    2 votes

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  9. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    3 votes

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  10. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    3 votes

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  11. be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only

    2 votes

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  12. From a mobile device a clients need to have the ability to modify an existing appointment. Currently, the have to delete the appointment then remake a new appointment with changes or addons. it only allows to reschedule or cancel

    1 vote

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  13. Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.

    1 vote

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  14. In the "other" category in referrals, it would be helpful if then we could enter the specific info. For example, allowing me to type in an answer.

    1 vote

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  15. If I type in a phone number to text in messages and I need to create a new profile from there, it shows all new fields as blank including phone number. Makes no sense to type a phone number to create a new client just to re-type it. Or if a new number texts us, I usually have to write the phone number down to be able to save all their info. Please don't make things this difficult as our time is precious as a receptionist.

    6 votes

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  16. Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.

    9 votes

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  17. Elite Aesthetics would like to exclude consultation appointments from triggering the review requests.

    2 votes

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  18. Our front desk computer runs Chrome, and we have multiple websites that require multiple passwords that are autofilled when we need to access them. Having to manually enter a password everytime is tedious and time consuming. On the downside, it means everyone with a BLVD login can log in to eachother's profile. This means receptionists have access to admin info and without logging out, people make notes under the wrong profile.
    There is currently no fix for this, but would be cool if you could come up with a workaround.

    2 votes

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  19. We are an IV hydration and wellness center so it would be nice if vital signs were able to be put in automatically. Height and weight with BMI calculation is important because we also do medical weightloss. This is very important to have the BMI calculated for us.

    9 votes

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  20. I would love to see a bank of Templates to choose from that are customizable. My former program had that and it reduced time making them. For a spa that has many, many services, it is very time consuming to make these. Also, helpful to compare to make sure nothing is missed. Just a thought That has been the most challenging part of moving to Boulevard.

    1 vote

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