We often have to cancel client appointments for administrative reasons like combining multiple appointments, changing the name to a spouse, etc...

These cancellations marked as "Mistake or Error" still show up in the client history in the new online portal. We have had multiple clients reach out asking why we cancelled their appointments because they see the cancellation in the portal.

It would be great to have the Mistake/Error selection not show in the portal (or some way to choose which ones do show in there)