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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7117 results found

  1. PLEASE please please add a search function in forms and charts

    11 votes

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  2. Utilization percentage should not be based on the utilization of the resource as it is a staff report. It should be the amount the person was booked in relation to the amount they were scheduled.

    1 vote

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  3. When using the "dollar off per item" offer feature, it should multiply by the quantity sold. For example, if the offer is $1 off each unit of Botox, when we sell 50 units, it should take off $50. Currently, it does not take quantities into account and only takes of $1

    1 vote

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  4. When I try to print reports they download very small, I can't read the report. Even when I try to mess with sizing on printer. Can you adjust these report to open bigger?

    2 votes

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  5. Text communication is so simple and helpful for clients throughout the day who don't regularly check their voicemail. We can easily change appointments and answer questions. It is nice we have that feature with our own number on the dashboard on the computer, but I wish we could also pull up messages on the app so I can be easily notified with a response with a client and stay up to date on busier days.

    16 votes

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  6. Include internal appointment notes/memos within the Staff Notification email and/or text

    12 votes

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  7. How about for the icon on the home screen there are initials or photo of whoever is signed in. So when you open up boulevard from the browser (since it does NOT require one to sign in), you actually know who is signed in. This would help for those who have multiple user.

    1 vote

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  8. Bella MedSpa would like to offer $$ amount commission for every membership sold instead of a %.

    4 votes

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  9. Would be nice to have different pen sizes for markup

    5 votes

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  10. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    16 votes

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    1 comment  ·  Admin →
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  11. Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes

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  12. There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
    It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…

    2 votes

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  13. I would love more discount options. We are not a discount model but Jan and Feb are always slow and we run our best discounts then. It is a great time to mee new clients, much like a gift cert....pls let us encourage customers to bring a friend for less!

    2 votes

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  14. POS should pull appointments 15 minutes prior to sending reminders - not before the day begins for 2 days out - changes in life happen

    1 vote

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  15. Ability to run a report on offers applied to booked appointments.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Great for Daily Sales report breakdown to track any adjustments or missing funds not going into account.

    2 votes

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  17. Allow a specific date to be set for a voucher expiration instead of just a specific number of months or years. Still keep that as an option, but also add in the ability to choose a specific date. This way, you don't have to add to a profile or have a client purchase and then go to each profile and manually update the expiration date.

    2 votes

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  18. There should be an option to add a modifier to the persons request of service on the waitlist. This is helpful due to some modifiers being linked to time wanted for service (i.e. a modifier/addon that adds 15 mins to a service time)

    2 votes

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  19. We need our list in notifications to allow more than 3 when people book online. We need to be able to see who has booked and when so we are capturing all our patients and know they have all the information before their appointment. We have to send consents and intakes from a different system.

    1 vote

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  20. Integrate with tippy tipping service so tips go directly to employees and owners arent taxed extreme amounts

    5 votes

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