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5937 results found

  1. The ability to skip the location page on the online flow. Goal is to have clients go straight to the Gift card purchases (without having to choose a location)

    2 votes

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  2. we need a report that shows patient conversion. if they book a consultation, which services were booked post consultation. Also conversion between esthetic to medical and vice versa.

    1 vote

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    0 comments  ·  Admin →
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  3. our membership is on account credit. we need to be able to track which members have used their credit vs not. At this point, there is no way to differentiate.

    6 votes

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  4. There are unread texts from months (if not years) ago that cannot be easily accessed and opened.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. It seems silly to have appointment ratings that are only visible to us internally. It would make sense that these ratings are shared (sync to Google) which could potentially assist in creating more business with new clients.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. We want to be able to run a report each morning that shows clients who have hit their 5000-point balance or are Going To hit it at their appointment today.

    3 votes

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  7. Kate Somerville reached out wanting to create a report that reflects clients who have received one service but not another. It would be helpful to add a filter for that to generate more dynamic reporting!

    2 votes

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  8. Examples:

    Perms, want to keep it so that client history across locations show the same service, but the modifiers may be different by location and pricing also is highly different for locations.

    Currently they have to be the same for all locations

    3 votes

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  9. Similar to how services are set/customized per staff and type; the options being:
    Client booked appt requested, client booked appt non-requested, Requested appt moved into schedule, non-requested appt moved out of schedule, appt moved within day, appt moved to another day, appt cancelled for request, appt cancelled for non-request, appt booked along with guest, appt booked on behalf of, service/addon added, service/addon removed, recurring appt created, recurring appt removed, daily roster of appts.

    And ability to set notifications locked to push on/off, email on/off, SMS on/off.

    Ability to control whether each type of these notifications are done only for activity…

    1 vote

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    1 comment  ·  Admin →
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  10. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Service Provider should received notifications when there's a change to the schedule

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    22 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. having an invoice option for missed/late appointments if their card on file doesn't work or if they don't have one on file ensures that the business is still paid and clients are held accountable. i liked this feature on past booking systems and think its a good feature.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Would love the ability for the business to create custom adjustment reasons for our staff to choose from as why inventory is being adjusted. We have circumstances that sometimes involve a little more clarity for accounting team and would like to have it listed as an option to select in the drop down.

    3 votes

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  15. There was a commission swap between two providers, when the commission was swapped to the second service provider, the Business Charge was not deducted from the total, causing the service provider to be overpaid.

    4 votes

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  16. The business would like to be able to reschedule or switch locations without having to cancel and re book.

    1 vote

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  17. 2 votes

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  18. Add text boxes and zoom feature to Chart Mark up feature

    17 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  19. The ability to indicate if the client is male or female in addition to preferred pronouns

    2 votes

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  20. Would like the option to sell gift cards at a discount to be activated on a date in the future. We run a sale at the end of the year every year and want the gift cards active Jan 1

    2 votes

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