Business level control over notification types, how delivered, for what things, and whether it can be user adjusted.
Similar to how services are set/customized per staff and type; the options being:
Client booked appt requested, client booked appt non-requested, Requested appt moved into schedule, non-requested appt moved out of schedule, appt moved within day, appt moved to another day, appt cancelled for request, appt cancelled for non-request, appt booked along with guest, appt booked on behalf of, service/addon added, service/addon removed, recurring appt created, recurring appt removed, daily roster of appts.
And ability to set notifications locked to push on/off, email on/off, SMS on/off.
Ability to control whether each type of these notifications are done only for activity of “how many days” ahead, for example, a business may find it useless or wasteful to provide all the notifications for more than a week out which would help cut down on notifications.
Jeremy Shieh
shared this idea
-
Jeremy Shieh
commented
Ideally for us, I’d like all SMS and emails deactivated unless there is an issue with pushes. I want to rely on the pushes since they are least subject to outside infrastructure issues and persist regardless of connection type on end user, also forces service providers to use the professional app and keep better track that notifications can be app-level control versus keeping their phones open for emails and SMS during work hours. It would also be good to let service providers know that the notifications are only for the foreseeable week, with schedule changes only being pushed for same day activity.