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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7539 results found

  1. 1 vote

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  2. 1 vote

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  3. 1 vote

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  4. 1 vote

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  5. Pre Authorizing the funds on a clients card would insure the stylist gets paid upon cancelation. The current situation leaves the stylist with a "declined" credit card that was placed by he client when making the appointment, thus losing money. The Pre Authorization should go into effect at the beginning of the salons/stylist cancelation policy, and if the Pre Authorization is declined due to any reason including INSUFFICIENT FUNDS, then the appointment can not be made. The PreAuthorization could be "captured" upon check out, or even canceled if the client wants to pay with a different card.

    7 votes

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  6. In our salon it would be a great deal of help to be able to choose specifically to redeem birthday points for loyalty program members since it only allows you to redeem all points or no points rather than a specified amount from clients points.

    8 votes

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  7. We require payments upfront before treating a patient. It would be helpful if we could take a payment for the service, without it completeing the appointment until we are actually done with the service so that staff knows the patient is still here.

    1 vote

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  8. 1 vote

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  9. if a staff member's book is open on thursday 3-8 pm in my ues location it shouldn't be able to also be open thursday 3-8 pm in my soho location

    2 votes

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  10. Sometimes clients book appointments for themselves and a partner. After they check out I should be able to seperate them and be able to add the significant other on the recept as well

    5 votes

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  11. Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.

    28 votes

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  12. 2 votes

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  13. We have experienced some clients archiving their own documents when it shows up after signing. Is there a way to deactivate this from the clients view?

    2 votes

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  14. We have noticed some clients have been able to submit liability forms without actually signing, is there a way to make sure it wont submit without that signature?

    1 vote

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  15. On the desktop version of Boulevard you can move service providers into a particular order which is awesome but when viewed on the app it is all out of order. Could you please make the schedule order reflect the same in the app or make the schedule order adjustable on the app so we can rearrange service providers? Thank you.

    4 votes

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  16. Could email receipts be sent in the same format as how it viewed in the reception app please?

    This layout which the client receives starts with the price after it's been discounted, then the original price, followed by the amount discounted from original price. Would you consider eliminating the original cost, and only highlight what is actually being paid and the discount? It just looks a ittle backward. Thank you!

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    | Emma Sandler |
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    | Date: | 2022/08/30 |
    | Order ID: | 5791 |

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    | Keratin smoothing treatment 100% formaldehyde-free with Aaron…

    1 vote

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  17. 1 vote

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  18. 1 vote

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  19. Clients should be able to see what days their preferred therapists are available on a calendar view when self booking. Right now they have to click on each day and hope some times pop up with the therapist they are trying to book

    4 votes

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  20. A dark mode of the app would be nice for aesthetic purposes especially in the spas!

    19 votes

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