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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. can you make it so merge client feature still works with phone numbers that have parentheses and dashes so it's easy for all of us to copy and paste from their profiles without having to manually remove them for it to work?

    4 votes

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  2. We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.

    Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!

    5 votes

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  3. Something like the staff performance report mixed with the booked forecast report. I would like to see hours booked and hours scheduled along with the dollars booked for the date range.

    2 votes

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  4. Where are we on creating a report that separates taxable services and products from non-taxable services and products????? There are so many items that I had to list as retail for it to show up properly in the checkout area but they aren’t taxable so it’s becoming tedious

    1 vote

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    1 comment  ·  Admin →
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  5. increase the number of photos that can added to a note

    2 votes

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  6. studio guides should have access to see other locations availability for appointments for booking

    1 vote

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    0 comments  ·  Admin →
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  7. The app (iOS) recently started showing staff not scheduled to work but with timeblocks in their schedule when set to the "is working" filter. This is not the same behavior as the dashboard view. It is confusing to show staff that do not have open schedules and kind of misses the point of "is working" if they aren't scheduled to work.

    We often have lunch breaks blocked on every day even if someone doesn't work. This ends up having them show up on the schedule even if they aren't working.

    Please standardize this to match the desktop view (it worked…

    2 votes

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  8. Zero minute services just started showing up on the calendar taking up 15 minute blocks. We set them at zero minutes so they do not show on the calendar. Please go back to the way it was for this.

    3 votes

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  9. When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.

    13 votes

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  10. 6 votes

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    1 comment  ·  Admin →
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  11. BE able to either control franchisees marketing templates and outreach without being charged for it at the corporate level.

    Also, allow Franchisee sends out their own marketing, but can only access their client base.

    Requested by 4Ever Young, 45 location prospect.

    2 votes

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  12. Be to control packages/memberships/service from the corporate dashboard.

    Corporate makes the changes and the franchisee dashboards are automatically updated.

    Requested by 4Ever Young ; 45 location prospect.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Forms not enabled for Location A are available for staff to select within the location’s appointment details page and this should not be the case

    3 votes

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  14. Some retail items are almost idential except for strength, size, etc. so the most accurate way to select the exact item being purchased at checkout is to scan it. allowing front desk to type it in instead can cause errors so it would be great to be able to require that they can only scan a barcode in.

    2 votes

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  15. When booking online, we need patients to book consultation appointments before treatments. Please make a toggle on services where you can make them mandatory for new patients/clients.

    1 vote

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    0 comments  ·  Admin →
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  16. 2 votes

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  17. When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    3 votes

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    1 comment  ·  Admin →
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  18. When we update a service on client's appointment, it doesn't automatically update the resource that's associated with the appointment. It should be linked so that it auto-populates when the new service is selected to avoid any issues.

    7 votes

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  19. Zapier/Boulevard is currently limited to a handful of actions, none of which are product related. It would be helpful to have the ability to sell product on our business' external website and have the inventory count be updated and the sale recorded in Boulevard. Having those two actions added would open up a lot of possibilities.

    2 votes

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  20. When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.

    13 votes

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