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  1. The business would like the ability to build offers around botox units/ product usage. Currently the offer applies to the total order, not the number of units in the order.

    13 votes

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  2. We just added our first add-on! Yay. But we have discovered you cannot actually see that there is an add-on in the mobile calendar without clicking into the apt and reading carefully. This needs to be visual and bold.

    We are having reception leave notes to staff on top of their shift for the day in a block, but pls make some kind of add-on marker!! or they will totally be missed. Building it was easy though and we are excited by this option!

    3 votes

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  3. A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.

    3 votes

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  4. 2 votes

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  5. 2 votes

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  6. It would be nice if we could pair two services together, even if both services require different providers in different service roles.

    For example, if someone needs extractions and salt exfoliation (esthetician) prior to a dermal stamping (injector)... it would be nice to book one service called "dermal stamping" provided by the injector, that would allow us to add on the esti service of the extractions and salt exfoliation.

    2 votes

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  7. When clients cancel their appointments or reschedule, their booking deposits remain as credits and they have to pay twice if they were to reschedule, necessitating employee intervention manually. If you allow clients to use their account credits to pay for deposits, they won't have to call us or pay twice when they rebook or cancel outside the period for a fee.

    15 votes

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  8. 3 votes

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  9. There is not a report that calculates the NET sale based on product usage. (Yes there is one for a business charge - but we are using Botox and Filler so the cost varies per service) We really need a report that shows us the NET profit of each service, subtracting the cost of the products used in that service.

    1 vote

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  10. 1 vote

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  11. There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.

    13 votes

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  12. 116 votes

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  13. With the improved retention, reports add client tags, and services name, so the report can exclude clients who are tourists, or clients who no call/no show and were charged late cancelation fees

    2 votes

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  14. Net service sales should exclude CC fees that have been taken out.

    1 vote

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  15. Need to be able to see the actual first visit date in the clients tab, not just filter to a certain date.

    1 vote

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  16. Location-specific gift card amounts to allow for more customizability

    2 votes

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  17. The business wants to the ability to override an appointment that has been completed in error so that the time slot on the calendar can be open for others to select on the widget.

    2 votes

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  18. 34 votes

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  19. Must be able to use a gift card as a form of payment for online booking!! We're getting charged double in credit card fees since we are not refunded the fees when we refund someones card.

    3 votes

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  20. Custom macro in forms. The business wants to be able to identify what response they would like for each custom macro.

    This allows the business to have one main form for all locations and when this form is being signed at a specific location, it will populate that location's custom macros.

    3 votes

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