6205 results found
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Visibility Into Appointment Confirmation Method
Ability to see how the client's appt was confirmed ( online, over the phone, via text)
11 votes -
Unlimited Texts/Marketing Emails
Would like a pricing plan that would offer unlimited texts and unlimited marketing emails.
16 votes -
Can you please have a report made that will be filtered by employee that includes Product Commission, Service Commission and Tips?
As of now we would have to pull 3 reports individually for each employee. One for Product Commission, one for Service Commissions and one for Tips.
Can we please have access to a report that we could download and send to each employee individually with that weeks Consolidated details of Commissions for product and services plus tips?
2 votes -
Customizable Appointment Status
The current status are good (Unconfirmed, Confirmed, Arrived, Completed) but we need the option to add custom statuses as well.
Examples:
1. Clients that have "Arrived" might not be fully checked in but there is no way to see the difference. It creates additional work for staff and service providers.
2. Some appointments are paid at check-in, but when it is paid for the appointment moves to completed which makes it look like the client has left.
3. Some appointments must be reviewed by staff 24h prior and need an additional status to mark accordingly.If there was a customization…
2 votes -
Previous treatment upload to new treatment sheet
Pull previous treatment diagram to next appointment so that the provider does not have to redraw on the diagram
1 vote -
When checking out show the client's deposit minus the tax they paid.
Their credit excludes the tax paid. why is it included?
1 vote -
AutoSave when creating forms and charts
When creating new forms/charts, there should be an auto save. Creating the forms on computers/laptops with sensitive track pads will often go back to previous page and the work that was input on the form is erased and has to be started again. With the creation of these forms being timely and tedious an auto-save feature would be extremely helpful.
18 votes -
Allow for commission to only be granted on Staff booked appointments. No commission for online booked appointments.
I would like to provide commission only for actual sales that our team members make. If a client books on their own online, or is scheduled for more visits, I don't want to give automatic commissions. They would be a rewarded for sales activities.
1 vote -
Reservation Numbers and Booking Multiple Appts
We would love to see a reservation number added to each appointment and make them searchable, much like an order number. This is a very easy way to look up specific details for our guests. It would be best if we could also book multiple reservations or bookings under a single reservation number for groups and parties as well.
1 vote -
Customize forms design / layout
Need a better way to create an intake form that looks more condense and professional with better spacing. Different design layout/forms that we can create.
1 vote -
Agenda view in professional app
The agenda view makes it easier to see all clients for the day in a list rather than by provider. Providers often step in for others to manage time efficiently so it's easier to see who needs to be assisted rather than scrolling through the schedule.
1 vote -
Add Service Provider Titles to Booking Confirmations
Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.
9 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
7 votes -
Upcoming appts and Gift cards in checkout screen.
Show upcoming scheduled appointments and available gift cards in the checkout screen so we do not have to go looking for them.
3 votes -
Filter by Last Contacted
When filtering clients, we would like to have an option to filter clients based on when the most recent message was sent. For example to filter out clients if they were contacted less than a month ago.
2 votes -
Show status icons on provider app
Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)
2 votes -
Include refresh button on app for providers
Add the ability to refresh provider app on tablet
2 votes -
Book provider while patient is with medical assistant
If an appointment is booked at 11am, the first 15-minutes of the appointment is used for the patient to meet with the medical assistant for numbing and/or bloodwork, then they see the provider. So the business would like the provider to be able to take an appointment during 11am-11:15am.
3 votes -
Customization of Transaction Emails
Ability to have some level of customization (text/font/theme) on transactional emails
65 votes -
Standardize Language and Average Tickets
Blvd uses some fancy language which can make reading things complicated. For example, the Tips Commission report. Tips are gratuities, not commission/ To me this is a hard line that the language needs to be changed for.
I also think (but am not clear) that the Sales Per Order on the Sales Breakdown report is the Average Ticket, but it only includes the average service ticket? I would love to specifically see columns called Gross Average Ticket and Net Average Ticket that includes both the service and product sales totals divided by number of sales. This is how you value…
1 vote
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