Settings and activity

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  1. 19 votes
    0 comments  ·  General  ·  Admin →
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    James Sanchez supported this idea  · 
  2. 3 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    James Sanchez commented  · 

    Proposal: Automated Daily Staff & Provider Schedule Reminders

    To enhance operational efficiency and ensure seamless daily preparedness, we recommend implementing an automated notification system delivering key daily schedule information to providers and staff via SMS/text message.

    Proposed Solution:

    Automated Pre-Shift SMS Reminders:

    System-generated text messages sent daily (e.g., 60-90 minutes before the first appointment or staff start time).

    Recipients: Individual providers and relevant staff members.

    Key Information Included in Daily Reminder:

    Staff Start Time: A clear reminder of the individual's scheduled start time for the day.

    Daily Appointment Schedule: A concise list of all confirmed appointments assigned to the provider/staff member for the day, including:

    Guest Name

    Appointment Time

    Service Type

    Duration

    (Optional) Notes related to the appointment (e.g., special requests noted during booking).

    Projected Daily Sales: An estimated total sales figure for the provider/staff member based on their booked appointments for the day (calculated using service pricing and any pre-paid amounts where feasible).

    Dynamic Schedule Adjustments:

    The system will automatically incorporate any last-minute schedule changes or guest accommodations made prior to the reminder send time.

    Reminders reflect the most current, confirmed schedule at the moment of dispatch.

    Benefits:

    Enhanced Preparedness: Ensures providers and staff start their day fully aware of their schedule, responsibilities, and expected workload.

    Improved Punctuality: Reinforces individual start times, reducing tardiness.

    Increased Efficiency: Minimizes time spent manually checking schedules or clarifying appointments.

    Boosted Revenue Focus: Provides immediate visibility into the day's projected earnings, fostering goal orientation.

    Reduced Errors: Mitigates the risk of missed appointments or confusion due to schedule changes.

    Professionalism: Demonstrates a commitment to organization and staff support.

    James Sanchez supported this idea  · 
  3. 7 votes
    1 comment  ·  General  ·  Admin →
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  4. 3 votes
    0 comments  ·  General  ·  Admin →
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  5. 1 vote
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    James Sanchez commented  · 

    Proposal: Strategic Annual Voucher Incentive for Package Purchases
    To enhance the value proposition of our packaged service offerings while maintaining sustainable profitability, we propose implementing a discretionary annual voucher benefit for qualifying package customers.

    Key Features:

    Annual (Not Monthly) Benefit:

    Customers purchasing eligible packages may receive one (1) complimentary voucher per calendar year, redeemable for a secondary service of specified value.

    Optional Flexibility: Depending on customer tier or promotional periods, a second voucher may be offered at the company’s discretion, strictly capped at twice yearly.

    Strategic Value:

    This approach incentivizes larger upfront commitments without recurring monthly discounts, preserving revenue stability.

    Vouchers act as a "surprise and delight" retention tool, encouraging continued engagement between package renewals.

    Implementation Clarity:

    Vouchers will be issued automatically post-purchase, with clear redemption terms (e.g., validity period, service exclusions).

    Eligibility and frequency will be communicated transparently in marketing materials (e.g., "Premium package includes one annual voucher for add-on services").

    Benefits:

    Customer Loyalty: Rewards loyalty while minimizing expectation of perpetual discounts.

    Revenue Protection: Avoids erosion from monthly entitlements.

    Cross-Selling: Drives trial of complementary services.

    This structure ensures the voucher system remains a sustainable competitive advantage, aligning customer incentives with long-term business goals.

    James Sanchez shared this idea  · 
  6. 15 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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  7. 13 votes
    Scheduled  ·  0 comments  ·  General  ·  Admin →
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  8. 16 votes
    Scheduled  ·  0 comments  ·  General  ·  Admin →
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  9. 41 votes
    Scheduled  ·  1 comment  ·  General  ·  Admin →
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  10. 14 votes
    Scheduled  ·  0 comments  ·  General  ·  Admin →
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  11. 47 votes
    In Progress  ·  10 comments  ·  General  ·  Admin →
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  12. 5 votes
    In Progress  ·  0 comments  ·  General  ·  Admin →
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  13. 14 votes
    In Progress  ·  0 comments  ·  General  ·  Admin →
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  14. 26 votes
    In Progress  ·  5 comments  ·  General  ·  Admin →
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  15. 54 votes
    In Progress  ·  2 comments  ·  General  ·  Admin →
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    James Sanchez supported this idea  · 
  16. 71 votes
    In Progress  ·  3 comments  ·  General  ·  Admin →
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    James Sanchez supported this idea  · 
  17. 47 votes
    In Progress  ·  2 comments  ·  General  ·  Admin →
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    James Sanchez supported this idea  · 
  18. 23 votes
    In Progress  ·  3 comments  ·  General  ·  Admin →
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  19. 13 votes
    In Progress  ·  1 comment  ·  General  ·  Admin →
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  20. 10 votes
    In Progress  ·  1 comment  ·  General  ·  Admin →
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