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339 votesJames Sanchez
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199 votesJames Sanchez
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Proposal: Automated Daily Staff & Provider Schedule Reminders
To enhance operational efficiency and ensure seamless daily preparedness, we recommend implementing an automated notification system delivering key daily schedule information to providers and staff via SMS/text message.
Proposed Solution:
Automated Pre-Shift SMS Reminders:
System-generated text messages sent daily (e.g., 60-90 minutes before the first appointment or staff start time).
Recipients: Individual providers and relevant staff members.
Key Information Included in Daily Reminder:
Staff Start Time: A clear reminder of the individual's scheduled start time for the day.
Daily Appointment Schedule: A concise list of all confirmed appointments assigned to the provider/staff member for the day, including:
Guest Name
Appointment Time
Service Type
Duration
(Optional) Notes related to the appointment (e.g., special requests noted during booking).
Projected Daily Sales: An estimated total sales figure for the provider/staff member based on their booked appointments for the day (calculated using service pricing and any pre-paid amounts where feasible).
Dynamic Schedule Adjustments:
The system will automatically incorporate any last-minute schedule changes or guest accommodations made prior to the reminder send time.
Reminders reflect the most current, confirmed schedule at the moment of dispatch.
Benefits:
Enhanced Preparedness: Ensures providers and staff start their day fully aware of their schedule, responsibilities, and expected workload.
Improved Punctuality: Reinforces individual start times, reducing tardiness.
Increased Efficiency: Minimizes time spent manually checking schedules or clarifying appointments.
Boosted Revenue Focus: Provides immediate visibility into the day's projected earnings, fostering goal orientation.
Reduced Errors: Mitigates the risk of missed appointments or confusion due to schedule changes.
Professionalism: Demonstrates a commitment to organization and staff support.