Settings and activity
97 results found
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4 votes
Amber Leonard
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3 votes
An error occurred while saving the comment Amber Leonard
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7 votesAmber Leonard
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2 votesAmber Leonard
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22 votesAmber Leonard
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56 votesAmber Leonard
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17 votesAmber Leonard
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7 votes
An error occurred while saving the comment Amber Leonard
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Please consider surfacing the offer codes in appointments! It's so hard to understand how well particular marketing campaigns are going when you don't have visibility into this!
It's also difficult for the service provider to sell because they don't know if they've already applied a promo code. It makes us look disjointed in communication. Patients will call asking if an offer code was applied to their appointment and we have no way to tell.
Amber Leonard
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4 votesAmber Leonard
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1 vote
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5 votesAmber Leonard
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25 votesAmber Leonard
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122 votesAmber Leonard
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51 votesAmber Leonard
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167 votesAmber Leonard
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8 votesAmber Leonard
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17 votesAmber Leonard
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449 votesAmber Leonard
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An error occurred while saving the comment Amber Leonard
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Only for appointments that are rescheduled the same day! This is highly requested.
An error occurred while saving the comment Amber Leonard
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Our providers are requesting a reschedule notification for appointments on the current day. With no notifications appointments just disappear from their books so they need to constantly stalk their schedule on a daily basis. Our services require different prep/machines so it's helpful to get a heads up if someone has moved later in the day or to another day altogether. It's also difficult to track down who the patient was who rescheduled since they just fall off the books.
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193 votes
An error occurred while saving the comment Amber Leonard
commented
Is there any way to add the service name and start of time of the first 2-3 services within an appointment? Some patients see multiple providers in 1 appointment. Both providers get a text when the client arrives but one of the providers will not be seeing them until later -- having the visibility of what treatments they're scheduled for and the times has been requested by our providers. It would look something like:
Client has arrived
Mary smith
10:00am Facial
11:00am BotoxAmber Leonard
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23 votesAmber Leonard
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This should be an automatic tag!