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Settings and activity

666 results found

  1. Remove vouchers from client profile when package is refunded

    29 votes
    3 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 

  2. product pricing

    7 votes
    0 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 

  3. Smiley faces are confusing on how theyre laid out in the email when clients submit feedback

    5 votes
    1 comment  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 

  4. Custom Time-Block Repetition

    18 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    And ability to schedule the blocks in perpetuity rather than a max of 52 weeks

    Jeremy Shieh supported this idea  · 

  5. Remove case sensitivity from email addresses

    11 votes
    1 comment  ·  General  ·  Admin →
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  6. Loyalty Program customization

    114 votes
    Waitlisted  ·  24 comments  ·  General  ·  Admin →
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  7. Better UI/UX clarity when you are on the location-level vs. brand-level settings

    3 votes
    1 comment  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 

  8. The ability to mass delete expired or unused vouchers.

    4 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    This problem would be accumulative for all blvd clients. I agree that something about old things should be implemented. Be weary each client's acocunting and tax department should understand local, state, and federal ESCHEAT laws about consumer goods that have expiry or devaluation schedules.

    Jeremy Shieh supported this idea  · 

  9. Ability to Customize Walk-In process on iPad

    5 votes
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    Jeremy Shieh commented  · 

    could be slightly alleviated with question; are you a returning customer or a new customer?

    If new customer, make profile

    If existing/return customer, then search for profile (with required detail obfuscating for privacy). Based on the information provided, your phone number or email are *****47@gmail.com or ***-***-**39, would you like to confirm by SMS or email to match and correct your client account?

    Jeremy Shieh supported this idea  · 

  10. credit

    11 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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  11. Professional App and dashboard to show visual cue on current appointments running late, next appointments running late to give a warning to

    3 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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  12. Enhanced staff performance reports

    334 votes
    Waitlisted  ·  9 comments  ·  General  ·  Admin →
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  13. Check in via text through Contact Center

    3 votes
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  14. Omni search instead of just client search at top

    4 votes
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  15. Indicate on device when Duo connection is lost

    4 votes
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    Jeremy Shieh commented  · 

    So that actions can be taken prior to a transaction or booking rather than during.

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  16. Adding the "reason" tab for adjusting price

    3 votes
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  17. Show Time Checked In And Time When Checked Out- Track How Long Services Are Taking

    66 votes
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    Jeremy Shieh supported this idea  · 

  18. Alert for issues with forms

    10 votes
    1 comment  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    Notes, Medication, Allergies, Accommodations, ACCOUNT CREDIT, Expired Method of Payment, PREVIOUS NO SHOW, Commonly late, Booked online, Returning under a timeframe, Returning over a timeframe, Has potential duplicate account, Profile missing info, Has an unread message, Missing forms, Poor rating previously submitted, HAS FUTURE APPT, Has another service same day.

    Much of the items are all easily discoverable upon inspection (some not and require some forensics), but I strongly feel for Boulevard clients to rise above competition, and each become stronger businesses, it would be prudent to provide this wealth of information that is available to us, but forced in the face of our receptionists and staff so that we are more likely to take these indicators into account. The plausibility that these additions would passively cause increased sales and customer satisfaction is likely. The arguments for debulkation of UI could be mitigated with careful design and focus to the importance of these unique elements. I know that as a power user of Boulevard that I wish I had these data points available to me upon glancing to not miss anything.

  19. Advanced offers logic for groups of services

    71 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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  20. Memberships - Agreement Forms

    118 votes
    In Progress  ·  15 comments  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    Some of these product sales are large ticket items that probably should have a form to show the clients the terms of purchase and then we have a record of such agreement so the business and boulevard are both protected in these big sales.

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