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  1. 2 votes

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    Ben Stevens supported this idea  · 
  2. 4 votes

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    Ben Stevens commented  · 

    Support has really gone downhill in the past couple of years. I originally had a dedicated rep that reached out once a month, then quarterly, and now I don't even know if I have a rep anymore. And most of the support people have been less than helpful and much slower response times than we used to have. I feel like Boulevard is a black box that puts out software. I am not sure if or where the humans inside may be, but it is definitely hard to find them.

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  3. 3 votes

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  4. 2 votes

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    0 comments  ·  Ideas Hub » Other  ·  Admin →
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    Ben Stevens supported this idea  · 
  5. 3 votes

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  6. 2 votes

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    0 comments  ·  Ideas Hub » Other  ·  Admin →
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    Ben Stevens supported this idea  · 
  7. 5 votes

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  8. 2 votes

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    Ben Stevens supported this idea  · 
  9. 4 votes

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  10. 1 vote

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    0 comments  ·  Ideas Hub » Reporting  ·  Admin →
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  11. 15 votes

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    Waitlisted  ·  0 comments  ·  Ideas Hub  ·  Admin →
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  12. 6 votes

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    0 comments  ·  Ideas Hub  ·  Admin →
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  13. 59 votes

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    Waitlisted  ·  1 comment  ·  Ideas Hub  ·  Admin →
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    Ben Stevens supported this idea  · 
  14. 3 votes

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    1 comment  ·  Ideas Hub  ·  Admin →
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    Ben Stevens commented  · 

    Having a method to record all cash tips in the dashboard and then report them as part of payroll would save so much trouble.

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  15. 3 votes

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    Ben Stevens supported this idea  · 
  16. 2 votes

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    0 comments  ·  Ideas Hub » Other  ·  Admin →
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  17. 3 votes

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    Ben Stevens supported this idea  · 
  18. 8 votes

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  19. 7 votes

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  20. 226 votes

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    Waitlisted  ·  3 comments  ·  Ideas Hub  ·  Admin →
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    Ben Stevens commented  · 

    Just had a LONG checkout with a guest who was insistent that she was charged when booking the appointment. All I could do was wait patiently until she verified that the money never left her bank account. It is painful, and there is literally nothing I can do except stand and wait for them to see for themselves. Clarity on this for guests would be wonderful!

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