Settings and activity
1306 results found
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4 votes
Ben Stevens
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6 votesBen Stevens
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1 voteBen Stevens
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9 votes
An error occurred while saving the comment Ben Stevens
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Having the app be so limited and then having the dashboard be borderline non functional on small screens and very hard to use with touch screens is so out of touch with modern device usage. Kind of shocking for a company that wants to be a market leader in 2026.
I can almost be productive on an iPad on the dashboard, but it is still a painful experience. I have occasionally texted people from the dashboard on my phone, but it is a harrowing experience (texting from the app would be a wonderful option!)
Ben Stevens
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419 votes
An error occurred while saving the comment Ben Stevens
commented
I am not sure how many times this needs to be requested, but I will vote on it every time. I've been waiting almost 6 years for this...
An error occurred while saving the comment Ben Stevens
commented
I always have to tell people not to leave tips for the sauna or the salt room. I just tell them that my software won't let me turn it off. It definitely gets old having to say that.
Ben Stevens
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An error occurred while saving the comment Ben Stevens
commented
There is no option to make a service that doesn't use a provider therefore our sauna is able to receive tips. I always tell people that our software won't let me turn that off. It gets kind of embarrassing to apologize for that every time (4 years of doing this so far.)
An error occurred while saving the comment Ben Stevens
commented
I am constantly apologizing to people that Boulevard forces me to have our Sauna as a provider asking for a tip.
I would love to have the option to turn off tipping on a per-provider basis. At checkout would be a second option, but then you still have to remember to do it at checkout.
An error occurred while saving the comment Ben Stevens
commented
Being able to select services and/or providers that should not receive gratuity would solve this and be so helpful. It is always somewhat awkward to tell people "Make sure you don't tip the sauna"
An error occurred while saving the comment Ben Stevens
commented
We have a sauna and a salt cave, it is very annoying to tell people not to leave tips for them. Turning that off would be a welcome change
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5 votes
An error occurred while saving the comment Ben Stevens
commented
Even allowing lookup by the recipient name/email would be 100% better than the current method. It is always a little weird to say "Who bought this for you so I can look it up"
Ben Stevens
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3 votesBen Stevens
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2 votesBen Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
commented
Having a hidden button on the duo screen to allow clock in and out with a PIN would be a great addition
Ben Stevens
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3 votesBen Stevens
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2 votesBen Stevens
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4 votesBen Stevens
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4 votesBen Stevens
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5 votesBen Stevens
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2 votesBen Stevens
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2 votesBen Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
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And the transaction should open over top, like the client window, so you can go right back to where you were in the report!
Ben Stevens
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3 votesBen Stevens
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1 voteBen Stevens
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6 votesBen Stevens
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I was once part of the "Design Partner Program" where we got to see some of the roadmap and give feedback. The program was ended after 2024, and nothing that I know of has taken it's place.
I haven't heard from my customer rep in a long time either. It seems that Boulevard is distancing from the users and it is really showing in how many updates don't seem to solve problems that anyone is having. (was anyone asking for the payment methods tab to be renamed "wallet" and have a new layout?)
I used to be a Boulevard fan and would tell everyone about it. I now feel like I am stuck with them because of a few key features and the cost of switching is so high. Every year I demo a couple other systems just to see if it is worth switching yet. At the rate things are going I am guessing they have about one more year before switching is easier.