Settings and activity
28 results found
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197 votes
Austin Towns
supported this idea
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176 votes
An error occurred while saving the comment -
69 votes
An error occurred while saving the comment
Austin Towns
commented
When applying an offer code, the discount applies to usage-based services as a single discount on the line item. However, it would be beneficial to be able to create an offer that is "$2 per unit" and discounts accordingly based on the number of units used in that service.
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58 votes
An error occurred while saving the comment
Austin Towns
commented
currently can only share all classic reports, all classic EXCEPT for commissions, or none. It would be helpful to have the option to allow access to ONLY commission reports.
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990 votes
An error occurred while saving the comment
Austin Towns
commented
Clients can book several services in a single appointment. Individually, they're less time and cost less, but when stacked together they're obviously more valuable and would be great to be able to collect a deposit once the appointment total reaches a minimum of $100 or 1 hour.
Austin Towns
supported this idea
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13 votes
An error occurred while saving the comment
Austin Towns
commented
The appointment details page shows details around when the appt was booked, rescheduled, or cancelled, but there's no tracking of when they moved into "checked in" or "active" status. This is important for client experience purposes (for ex - in case a client reports that they were seen by their provider late)
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65 votes
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122 votes
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2 votes
Austin Towns
shared this idea
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39 votes
An error occurred while saving the comment
Austin Towns
commented
We need a way to send a form to a client after their appointment when they sign up for a membership. Maybe through email or text.
Austin Towns
supported this idea
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8 votes
Austin Towns
supported this idea
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755 votes
Austin Towns
supported this idea
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6 votes
Austin Towns
shared this idea
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570 votes
An error occurred while saving the comment
Austin Towns
commented
We need to figure out a way to not let someone with the same phone number have multiple accounts. We get 4 or 5 client profiles with the same number as a way to cheat our new client offer. We need to have a way to either block this from happening or provide an alert of the possible duplicate.
Austin Towns
supported this idea
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572 votes
Austin Towns
supported this idea
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152 votes
Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
Austin Towns
supported this idea
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222 votes
Austin Towns
supported this idea
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352 votes
Austin Towns
supported this idea
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808 votes
Austin Towns
supported this idea
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69 votes
Thank you for your feedback! Our team is in progress to address this issue and will have a resolution soon.
Austin Towns
supported this idea
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Currently, only redeemable vouchers pull into the checkout screen if the service on the order matches.
Slight differences in service booked vs received may require an update that isn't as easy to catch.
For ex - if a client accidentally booked for Brazilian Sugar instead of Brazilian Wax, it would be great to easily see the wax voucher on file so its more obvious at checkout that the service needs to be changed to match and be able to redeem.
Less clicks than going into the client profile to investigate.