Settings and activity
78 results found
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9 votes
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Sophie Guattari
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3 votesSophie Guattari
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7 votes
An error occurred while saving the comment Sophie Guattari
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Yes, in accounting we need invoices! As it is now we have to email ar@blvd.co to get our invoices. This should not be our job.
Please have a PDF attached to the charges so we can have our invoices. OR automatically email them when the charge occurs.
This is critical.Sophie Guattari
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7 votesSophie Guattari
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70 votes
An error occurred while saving the comment Sophie Guattari
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Agreed with the idea and all these comments, a client just told me " the system assigned me to someone", others say I could not cancel my appt, so they call us. We also have clients who say they gave up booking online because they cannot go back, or clear their choice etc... There are a LOT of negative comments on the online booking. We end up having to either text or call some new clients to confirm their stylist choice or if they do not request anyone in particular.
Additionnally, it would be great if they could name who refrred them to us.
ThanksSophie Guattari
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179 votesSophie Guattari
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3 votesSophie Guattari
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159 votesSophie Guattari
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233 votesSophie Guattari
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181 votesSophie Guattari
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328 votesSophie Guattari
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271 votesSophie Guattari
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8 votes
An error occurred while saving the comment Sophie Guattari
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I was looking for this instead of adding a new request! YESSS, please give us the option to copy an appointment and paste it, instead of creating a new appt, having to type the name, etc.... I don't understand why this has not been done when the software was created! It is badly needed!
Entering 1 new appt is tedious enough, try 5 of the same, when you have clients waiting to check out!
Thank you.Sophie Guattari
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8 votesSophie Guattari
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2 votesSophie Guattari
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540 votesSophie Guattari
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489 votesSophie Guattari
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438 votesSophie Guattari
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An error occurred while saving the comment Sophie Guattari
commented
So true, as an alternative, have a report that shows duplicate clients, clients who have the same phone number, and LAST names that are very similar. If we make a typo in a last name, we have a duplicate client and there is no way to find out. Our last software had a search that said "sound like"and that was awesome to find those awkward duplicates.
The issue with all the dupe clients is that is skews the RETENTION REPORT completely and that is the pulse of the business! -
10 votesSophie Guattari
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7 votes
An error occurred while saving the comment Sophie Guattari
commented
Or a notification on the dashboard!!, something like the X button that we have for cancellations.
Sophie Guattari
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Could not agree more, this should be a priority, again, too cumbersome and time consuming as it is now...