8144 results found
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See deleted employees' appointments on calendar view
For old employees' who've been deleted from Boulevard, please make it possible to see their old appointments on the Calendar View! It is very difficult to run a report, and not very quick or user friendly. Thank you
6 votes -
no credit card needed to book
There should be an option for the business to pick if they want a credit card on file to book or not.
4 votes -
Have a feature to send specific pre-instruction reminders via text message to certain categories, EX: Lasers, Fillers, etc.
It would be nice to send laser appointments pre-treatment instructions, as well as other services. Because each service requires different instructions prior to treatment, I cannot add this in to 'client instructions' otherwise every patient would receive the exact same text even if they were not coming in for that specific appointment.
2 votes -
ability to delete clients from client roster
ability to delete client from client roster, for instance if they have passed away.
16 votes -
Reassigning appointments from provider to provider
Automated way to reassign appointments from one service provider to another
5 votes -
Commission dollar amount
We would like the ability to provide commission in dollar amounts per tier instead of a percentage.
10 votes -
Add Native Post-Cancellation Survey Dropdown in the Boulevard Dashboard
When a guest cancels an appointment via the dashboard or self-service link, a short, native multiple-choice dropdown should appear immediately after cancellation asking why they chose to cancel.
This should be built directly into Boulevard’s platform, not dependent on third-party integrations or external survey tools like Typeform or Klaviyo. Having this moment of feedback in-line and native dramatically increases completion rates and closes the feedback loop in real time — while the intent and context are still fresh.
This is not just a UX improvement — it’s essential business intelligence. Without real-time insight into cancellation behavior, studios are left guessing.…
2 votes -
Allow voucher values to be set in memberships
Our memberships are based around account credit so they can be used for any service. They also get one free add-on monthly. For example: a gold membership cost $85 and the client gets $100 in store credit plus one free $15 add-on. BLVD is assigning the value of the voucher as $85 and changes the price of the add-on to $85 when redeemed. Making the voucher amount editable would improve the client experience (receipts are confusing) and accounting on the backend.
1 vote -
Client Completed Booking
If a client is calling to make an appointment, let's input their phone number (or email) and first name. The system can then send them a text (or email) to input their card, agree to cancellation policy, etc, and only then will their appointment get put on the calendar.
3 votes -
2 votes
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Allow forms to be sent outside of a upcoming appointment
We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.
9 votes -
More control over automatic receipt emails
Would love to be able to:
1) disable automated receipt emails
2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.3 votes -
Inventory by room and storage location
Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.
3 votes -
Set up times
Having a set up time before a service. It would work like a clean up time, but it would be 15 mins before where you could block out a resource and give yourself time to set up for certain services. For example:
Spray Tan - needs a private room -so that resource needs to be booked out for someone to go set up in it
8:00am-8:15am- 15 min set up
8:15am-8:30am - Clients appointment time/reminder and gives them length of service from here
8:30am-8:45 - Clean upIt would work just like the clean up times after, but just having…
4 votes -
Add in a way to print clients wallets as a work up sheet for their appointments
Add in a way to print clients wallets as a work up sheet for their appointments
1 vote -
Set a button to fully minimize the chat window, instead of close it.
The Help Chat window needs to be minimizable, since it covers everything. Currently there is only an Enlarge button or a Close button.
3 votes -
Add day of week to screens
At rebooking screen, where past appointments are displayed, it would be ideal to see the weekday and the date, not just the date. That way, you can see "Oh, she prefers to book Tuesdays!" so you can recommend one.
1 vote -
1 vote
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I would like to be able to edit the content of the text message reminders so that they do not sound so robotic.
The content of text reminders is too robotic, I would like to customize it to our business needs
3 votes -
Show Units and Cost Per Unit on Receipts
Would love to see receipts include the number of units a client received and the cost per unit, not just the total. It would make things clearer for both clients and providers.
6 votes
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