8463 results found
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Mobile user experience
On mobile, the booking flow becomes unclear when a service includes add-ons or required options.
It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.
If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.
This creates confusion and friction in the booking experience and likely contributes…
2 votes -
Ability to upload image files to client gallery via API
This would allow businesses the option to capture photos and other images using an external software and have them stored within a client's profile within their Gallery.
1 vote -
Make customer service available by phone 24/7!
Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…
6 votes -
reminder to book for members
Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.
5 votes -
More granular permissions when "business manager" is toggled on.
We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.
4 votes -
Add a treatment date column in forms and charts section of client profile
Currently we are only able to see the date the charts are submitted, can we have a column for date of the actual appointment? Also maybe have a time stamp in the chart for when it was signed off on?
1 vote -
Additional SSO Options
We would like compatibility with other identity providers (IdP) other than Okta for Single Sign On (SSO) capabilities.
The use case would be for businesses that wish to streamline employee access to respective applications and systems. For example, in addition to Boulevard I use Microsoft 365/Entra ID and rippling for authentication. It would be nice to have everything connect to this IdP or Okta.
It would also be great in having SCIM in conjunction with SSO for automation of user provisioning and offboarding would be greatly beneficial as well.
1 vote -
Checkboxes in membership agreements
Ability to add in checkboxes for individual portions of membership agreements to collect acknowledgement.
2 votes -
Permission: Separate Add/View files from Edit/Delete
Many users need the ability to upload and view files, however most users should not be able to make any edits such as delete them.
2 votes -
Scheduling Rules per Service Type
Ideally, there could be scheduling rules for service types, which are set based on dependency of prep time.
1 vote -
Allow for a google map link to be added to text messages
Allow for a google map link to be added to text messages
2 votes -
Block time on device resource Calendar
Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.
4 votes -
Gift card add on options
An option to upgrade (add on a product) at gift card checkout. Sell a gift card online and allow a pop up to add on "gratiuty/tip" on the gift card.
4 votes -
precision booking tweak
I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.
Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.
4 votes -
Form Review
Need a notification on schedule when forms need review. or even a report of what needs review
7 votes -
Schedule block
When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.
2 votes -
Allow Memberships and Recurring Membership Charges to Be Assigned to a Provider
Boulevard does not allow memberships (including recurring membership renewal charges) to be assigned to a specific provider. This prevents accurate provider production tracking and reporting.
Membership charges are processed through the membership billing system and apply directly to the business, but there is no way to attribute those charges to an individual provider.
Requested Enhancement
Add the ability to assign a provider to a membership so that both:
• the initial membership purchase, and
• all recurring membership renewal charges
Functional Requirements
1. Provider Assignment Field
• Add a required or optional provider attribution field on each membership record.
•…1 vote -
Send provider text when patient is done checking in
instead of the provider text coming in the second the patient puts in their phone number, send the text when they are finished filling out any and all forms
6 votes -
appointment cancellation losses report
As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.
7 votes -
Configurable email and SMS times for when automated campaigns and one-time blasts are sent.
Ability to set a specific time for when automated campaign and blast emails and texts are sent out to clients. Ideally, these would be based on location time zones for clients receiving the messages.
2 votes
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