7189 results found
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filter records reports by active/inactive
when looking at service/product catalog or staff members, inactive profiles are unnecessary so a filer would be helpful. Not all records reports have an "active" column so it isn't always actually even clear what is active or not.
1 vote -
Updating provider on past sale changing report
Updating a past product / package sale for example will move the sale in reporting from the date of sale to the date it was updated for said provider.
This essentially invalidates past iterations of said report and can cause issues with accounting. We would like an option to turn this behavior off or an offering of a solution.
1 vote -
Cancellation follow up option
Could we add a feature to the cancellation tab that allows for direct follow-up with the client? It would be helpful if this also reflects the client's response or status change, so we can track engagement and offer rescheduling opportunities in a streamlined way.
6 votes -
It would be so helpful to be able to be able to open up an order from the detailed line item summary!!!
It would be so helpful to be able to be able to open up an order from the detailed line item summary!!!
2 votes -
Checking out clients via other things than Boulevard
Some stylists don't charge over Boulevard, so if there was a way to close out a clients appointment so it grays out so we know its been paid and taken care of instead of it staying the same color.
2 votes -
Add client after sale closes
If you create a client from the checkout window and do not click "Save Client" before processing the payment the system does not save the client (Even if you click "Save Client" on the following screen (Where you can print a receipt)).
This can leave an order without a client even when you intended to add a client and in fact clicked "Save Client"
Being able to add a client to an order that doesn't have a client assigned would fix this issue. Making a permission level for this would prevent fraudulently assigning clients for loyalty purposes.
4 votes -
I need clients to be able to sign a membership contract *before* they purchase a membership in the overlay.!
Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.
A new membership purchase might not be caught until later on in the day…
17 votes -
Tags under appts
The tags should only show up under a select service even if it's the same client. For example, if a couples is getting a couples massage and then getting facials after, the "couples" tag also shows up under the facial services when we only use the couples tag to let our massage therapist know there in couples room.
1 vote -
Advanced Charting Running Charts
Being able to edit the same chart to have a running chart for al providers to edit
31 votes -
Duration massage
Would love to have the ability for duration options for online booking. (Example: 30, 60, 90 minute massage.)
2 votes -
Filter out appointments "completed" as a no-show
If you charge clients a no-show fee in Blvd, it counts towards your service and appointment count in all reporting. This provides an inaccurate count of actual completed appointments. Blvd should have these fully separate, or have the ability to filter them out. No-show charges ideally would function more like a product sale.
2 votes -
Filter messages feature
We would really like to be able to filter messages by read and unread
4 votes -
REMOVE PRODUCT COMPLETELY FROM INVENTORY
I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.
3 votes -
Client History
Our old program had the client history tab - all history listed by date, everything in previous appts and purchases in one view without having to open the previous ticket.
Makes it easier to see right away any products or services client had easily.5 votes -
Reporting on whether membership cancellation was initiated in store or online via client portal
It would be valuable to understand the volume of cancellations by channel - manually by a glowbar team member or online by the client via the client portal
1 vote -
Separate client contact info and tag permissions
We use the tag system heavily operationally, so all our team members need to be able to see tags. I would like to restrict service providers to limiting client contact information for important security and business protection reasons, but I can't because they would lose tag visibility which they need to perform services accuratly. Separating this in permissions would be a HUGE win for us.
3 votes -
Offer codes for specific service providers
For instance, we would like to make offers limited by service provider -- either the providers who ARE available for the offer and the providers who aren't. In general, we should be able to customize our own offers much more granularly.
8 votes -
Add-On Services: Limiting # of options required to book
Ability to limit the # of add-on service options required to book (e.g. minimum and max) an appointment. Ex. 1 add-on for a 60-minute massage vs 2 add-ons for 90-minute massage.
2 votes -
Alert when closing screens without saving
When editing client or product details, there is no warning if you close the popover without saving your changes. The system knows there is a change because it highlights the "save" button, so it should be able to alert me if I didn't click the save button before leaving.
It isn't often, but I occasionally leave the screen thinking I saved the changes and they are all gone forever.
1 vote -
Schedule alert visiblity
Schedule alert visibility on charts without being visible once chart is submitted. This can decrease errors related to charting, medication, services, etc.
1 vote
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