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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8449 results found

  1. A metric to track how many appointments were scheduled (created) during the date range would be very helpful to know how productive the front desk was. It can be used to show a growth in front desk productivity in getting clients to rebook.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    17 votes

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  3. We need the ability to have certain forms expire. For example, a medical history form should be updated at minimum once a year.

    13 votes

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  4. Allow forms to have an expiration. For example, a medical history form should be updated at minimum once a year.

    13 votes

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  5. Being able to click on a stylist's schedule and add a new client as you are booking them would be fantastic!

    1 vote

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  6. Being able to click on a stylist's schedule and having the option to add a new client would be fantastic!

    1 vote

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  7. We will be offering some wellness options that would require multiple bookings for the same service at the same time. Example: sound bath and yoga. This would also be helpful for some events that we host and we will be able to better manage the bookings, pay and reminders if Boulevard had this option.

    1 vote

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  8. There should be a better way to view ratings for all locations without having to switch the location in the dashboard - a report or summary would be ideal.

    1 vote

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  9. Allow customization of discount buttons such that the discounts that are used regularly are easily accessible. Ex: I want a button that has a discount of 3.5% that I can click instead of typing in the discount percentage every time.

    4 votes

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  10. Clients are confused when their 60 minute massage appointment says it will be 75 minutes long (due to time to get into room, change, get up and out, etc..). It would be great if we could edit the time that is shown on appointment confirmations so they are not confused!

    2 votes

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  11. option to arrange the client facing order of memberships

    2 votes

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  12. Hello Skin does not currently have a way to address a special price per unit for services like botox and filler without creating separate services. Instead, they must translate this into a percentage discount within their membership offer settings. Unfortunately, we only support discounts as a whole number. If they have the ability to create a discount such as 10.83% for example, they can be more aligned with the dollar savings they are trying to closely replicate.

    4 votes

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  13. Its frustrating to have to uncheck the little purple box at the bottom right of the appointment that send the client and updated confirmation when you are just editing an arrived appointment. Sometimes the client is booked for the wrong type of service and we just need to change the appointment type (usually to redeem a voucher) at time of checkout. The client is already here, they are arrived- they dont need a confirmation.

    5 votes

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  14. We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appointment now." A service specific campaign would be: If someone came in for lab testing, they would need…

    6 votes

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  15. We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appoint now." A service specific campaign would be: If someone came in for lab testing, they would need…

    6 votes

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  16. Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.

    17 votes

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    1 comment  ·  Admin →
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  17. don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.

    31 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Ability to text on Boulevard without creating an entire client profile for that phone #

    2 votes

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  19. Our state doesn't tax sales over $500. So being able to manually turn off tax for certain services in one clients checkout would be amazing! I have to finagle the amounts every time which takes up a lot of time.

    4 votes

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  20. Patients really should be able to see their balance. Number one complaint we receive from patients, almost on the daily.

    6 votes

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