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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8449 results found

  1. Currently my memberships are not in order by value only alpahabetically - this needs to be an option

    2 votes

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  2. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    7 votes

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  3. We currently do not uses the tip feature in blvd bc we do not want to pay taxes on tips to our providers. We are currently using venmo and tippy and that does not create the best check out process having the have the client fumble through other apps to tip their provider. Is there a way that providers can have their bank account automatically set up to receive tips or partner with tippy to create this feature?

    10 votes

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  4. If a membership reduces pricing for a specific service it should automatically do that instead of having to add a bunch of add ons.

    For example: for our injectable members, our botox unit goes from $15 to $13/ unit. For anyone enrolled in membership when we are at check out this should be auto updated

    1 vote

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  5. It would be extremely helpful to have internal-only forms — ones that are not visible to clients — so we can set up documents like medical authorizations with a built-in annual expiration date. Alternatively, if it's easier, enhancing the current chart functionality to include an optional expiration setting would allow us to manage these internal forms more effectively without exposing them to clients.

    5 votes

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  6. I need to be able to add products my client is purchasing while I am in their appointment screen. It only allows it at check out and providers do not check out the clients in or rooms- they are sent to the front desk. Commissions are tied to the products and providers need to add them to the client appointment before sending them out to the lobby for check out. Thanks!

    2 votes

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  7. I know many providers that would love have access to my forms and charts, I would love to be able to share them with other Boulevard users - no need to recreate the wheel every time.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  8. We want to be able to rename the existing client notes tab to be more aligned with our business purposes. We would also like to be able to add more tabs with custom naming conventions to align with our business practices.

    1 vote

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  9. A configurable system that automatically flags and notifies:
    Staff when a patient is due for a specific treatment
    Patients with an optional prompt to schedule or call

    2 votes

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  10. Reviews. Clients are writing reviews that are not even available to be seen. A business works really hard to get a review. So there is no point here. Please update to where the BLVD reviews can be seen. But more importantly the client needs an option to review on Facebook, Yelp, Google. THIS would be supportive to your client base and should not be difficult. I believe we all have the same brilliant idea. Thanks.

    9 votes

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    1 comment  ·  Admin →
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  11. I would like clients to be able to apply account credits for online package sales.

    3 votes

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  12. When a client is booking online, previous booking systems had a visual to let you know there was an online booking happening but this system does not have a way to let you know when a client is booking online for the spot you are simultaneously booking someone on the phone leading to one of the clients needing to get rescheduled, which they are never happy about no matter how innocent the issue.

    1 vote

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  13. Need to provide a link for each individual stylist that takes clients directly to their services only.

    1 vote

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  14. If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.

    2 votes

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  15. I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.

    2 votes

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  16. Sometimes we need to send patients consents without them needing an appointment like membership consents or photo releases etc, however, there is no way to send consents to fill out without an upcoming appointment.

    8 votes

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  17. It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.

    Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.

    We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  18. we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff

    2 votes

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  19. Users are trying to filter an email marketing list for a specific service provider to target clients who have seen that provider at least three times.

    Currently, when using a filter to a certain staff member and adding a second filter for visit history 3+ the system pulls clients who have visited three times total, regardless of which provider they saw.

    t would be helpful to add the ability to filter based on visits with a specific provider only, as the current setup can be misleading and limits targeted marketing.

    4 votes

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  20. Having the ability to add Packages, Products, Vouchers, Memberships and Gift Cards in the patients profile with out having to process it as a new sale. If a patient is given a free service for future use or wins a give away (something to this extent) it would be nice to be able to go to the patients profile and just add these items to their account. Right now it just shows if they have purchased a package. I believe we can remove these items but we cant "add" anything.

    3 votes

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