8449 results found
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Text Messages and Notifications
We’d like to request that all patient communications and responses be routed through the Boulevard app going forward, so that our team can access and reply to messages both on iPhones when out of office and on the iPads in office.
It would also be incredibly helpful if push notifications could be enabled on our devices when new messages come in—especially during off-hours—so that no patient messages are left on "delivered" and we can maintain a high level of customer service, even when team members are on call.
9 votes -
Give us the option to send reminders for Google and Boulevard reviews!!!
Give us the option to send reminders for Google and Boulevard reviews!!!
9 votes -
request time outside of scheduled hours
I need an option for clients to request a time for a service outside of providers scheduled work hours and have them decide if they want to come in of not.
1 vote -
Promo direct booking link
Direct booking link for any promos we want to run, currently this isn't an option
1 vote -
Ability to see a quick list of memberships by status for a location in the Memberships tab
This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.
4 votes -
Notifications for Business Managers
I would like to be able to receive notifications as a business manager to a specified email address and phone number. I imagine this like the staff notifications where we can toggle on/off text or email. Things like: Form completed [client name], cancellation [client name], reschedule [client name], online booking [client name], no-show [client name]. It would be very helpful in managing day-to-day client actions.
5 votes -
Subscription report is incorrect/incomplete
When you run a subscription report, any client that has more than one subscription will show up blank. This defeats the purpose of the report because you then have to look at each client individually to determine their status.
As an example, if a client has previously canceled a membership, but started a new one, their status on the Subscription report will be blank.
1 vote -
Add Items in Cart w/o Checkout Permission
Would like staff to be able to add services, products, packages etc in the checkout window of an existing appointment w/o the permission to complete checkout.
1 vote -
Ability to delete client data from within the dashboard
Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.
4 votes -
Properly support consumable products (product usage)
This is a ticket that compiles everything to support consumable products from how it's setup and managed, how it's sold, and how it's tracked to differentiate it from retail products and back bar consumption.
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking
269 votes -
We NEED to have an option to mark the messages as un-read if opened.
There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.
6 votes -
Add prices & duration to the service menus for quick glance.
Please add prices and service durations to both service menus (gear & manage). This would be so helpful to see this info a quick glance. Maybe there could be other categories we could view there, too.
1 vote -
only see own schedule on app
There should be a setting for the app only, not the desktop, to prevent service providers from picking what schedules they monitor. I only want my staff to see their schedule on the app.
2 votes -
We should be able to prevent service providers from looking at details of other service providers clients
There should be a setting that allows all service providers to see the schedule, but not look into history of other service providers clients.
2 votes -
Search tab for clients scheduled for future services under service name
It would be helpful to be able to search for any clients who are scheduled for future appointments for specific services/treatments.
2 votes -
Receive a notification when products are sold via the booking overlay
To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.
4 votes -
Require a card on file for $0 membership
Even if the 1st term of membership is discounted 100%, it should still require a CC to be attached
3 votes -
Ability to view reports by members and non-members
Members should be properly categorized in Blvd in a way that allows for us to filter client lists and reports by membership status. This should include automated membership tags. EX: Attach a tag to a membership that will apply to a client when it's actively on their profile
3 votes -
Ability to set the Pencil as the default tool in photo markup when using an Apple Pencil
Allow for charts to have a preset tool (eg. pencil or pin) that is defaulted to when the chart is open so the provider can begin marking up the chart immediately without needing to first select their preferred tool.
3 votes -
12 votes
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