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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8459 results found

  1. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  2. Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with

    13 votes

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    In Progress  ·  0 comments  ·  Admin →
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  3. It would be nice to be able to write numbers and letters on the face image when charting.

    5 votes

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  4. Right now, when you visit a client profile, the messages tab just shows messages from whichever location you are currently on in Boulevard. It would be helpful if this included messages from both locations, just like their profiles show upcoming appointments for both locations.

    1 vote

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  5. allow the client to enter the name of the person or business that referred them. having to create a new entry for every possible person or business that refers is tedious

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. We are a wellness center with 18+ modalities. We have clients that do set things multiple times a week ever week. Is there a possibility that we can repeat appointment instead of having to build multiple schedules each week

    1 vote

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  7. You are currently not able to edit or delete a specific shift for shifts that are inputted with the recurring schedule feature. You should be able to edit a single recurring shift for an employee without it affecting their entire future schedule.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  8. make shift objectives/todos somewhere where the employee will see it before they clock in or out

    7 votes

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  9. A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates

    170 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  10. Instead of having a client check in screen there could be other options. Solo estheticians with everything in their room don't really need a check in screen.

    1 vote

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  11. When adding a suggested product to an order it should really default to the staff member who entered the suggest product onto a client's profile as the seller, or at least show which staff member suggested it so the proper staff gets commission.

    1 vote

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  12. Color change on schedule for open vs completed charts

    1 vote

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  13. Allow the option to turn on cluster booking so that appointment availability only shows up directly before and after existing appointments.

    2 votes

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  14. We need to give patients more options of seeing results on their patient portal such as being able to review their labs.

    6 votes

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  15. When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.

    30 votes

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  16. When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    157 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  17. Be able to see dates as a reporting column or row

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. I would appreciate clarification on why forms cannot be sent to clients individually. Having this capability would be extremely helpful for agreements, permissions, incident acknowledgements, and other time-sensitive or service-specific documentation. The ability to send, track, and confirm acknowledgment of forms on an individual basis would greatly support personalized services, compliance, and proper client communication.

    2 votes

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  19. I would appreciate the ability to send campaign-style messages to any client(s) I choose, whether that’s a single client, a manually selected group, or a custom list, without restrictions tied only to predefined segments.

    2 votes

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  20. Now that we can manually add vouchers to a client's wallet, please give us the option to add a few of the same types of services like we can when creating a package in the first place. Meaning:
    I have 5 types of services under "90min massage" and when creating a package deal I can make them all redeemable: (Swedish, sports, deep tissue etc). But if a client needs a voucher added to their wallet, it can only be assigned for one service (only 90min swedish). So if they happen to book a 90min deep tissue instead of a swedish…

    2 votes

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