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7863 results found

  1. 3 votes

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  2. Some products can only be ordered in 3's or 6's. Additionally, suppliers may offer discounts when items are ordered in 12's.
    This would be easier to manage if there were the ability to enter a required unit quantity in the product profile which would be used as a rule when creating purchase orders.

    2 votes

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  3. For old employees' who've been deleted from Boulevard, please make it possible to see their old appointments on the Calendar View! It is very difficult to run a report, and not very quick or user friendly. Thank you

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. ability to delete client from client roster, for instance if they have passed away.

    16 votes

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  5. We would like the ability to provide commission in dollar amounts per tier instead of a percentage.

    10 votes

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  6. When a guest cancels an appointment via the dashboard or self-service link, a short, native multiple-choice dropdown should appear immediately after cancellation asking why they chose to cancel.

    This should be built directly into Boulevard’s platform, not dependent on third-party integrations or external survey tools like Typeform or Klaviyo. Having this moment of feedback in-line and native dramatically increases completion rates and closes the feedback loop in real time — while the intent and context are still fresh.

    This is not just a UX improvement — it’s essential business intelligence. Without real-time insight into cancellation behavior, studios are left guessing.…

    2 votes

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  7. Our memberships are based around account credit so they can be used for any service. They also get one free add-on monthly. For example: a gold membership cost $85 and the client gets $100 in store credit plus one free $15 add-on. BLVD is assigning the value of the voucher as $85 and changes the price of the add-on to $85 when redeemed. Making the voucher amount editable would improve the client experience (receipts are confusing) and accounting on the backend.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  8. To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company

    3 votes

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  9. If a client is calling to make an appointment, let's input their phone number (or email) and first name. The system can then send them a text (or email) to input their card, agree to cancellation policy, etc, and only then will their appointment get put on the calendar.

    3 votes

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  10. Professional app includes business metrics, not just for individual staff providers

    9 votes

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    1 comment  ·  Admin →
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  11. Our previous system had a very easy way to share our customized treatment plans with clients as well as lab results. This would be perfect.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. 2 votes

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  13. We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.

    9 votes

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  14. Would love to be able to:
    1) disable automated receipt emails
    2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.

    3 votes

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  16. Allow patients access to review/access their own charts. We have multiple patients requesting access to their treatments/history but have no way to access records. Patients have a right to access their treatment charts.

    5 votes

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  17. Having a set up time before a service. It would work like a clean up time, but it would be 15 mins before where you could block out a resource and give yourself time to set up for certain services. For example:
    Spray Tan - needs a private room -so that resource needs to be booked out for someone to go set up in it
    8:00am-8:15am- 15 min set up
    8:15am-8:30am - Clients appointment time/reminder and gives them length of service from here
    8:30am-8:45 - Clean up

    It would work just like the clean up times after, but just having…

    4 votes

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    1 comment  ·  Admin →
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  18. Add in a way to print clients wallets as a work up sheet for their appointments

    1 vote

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  19. At rebooking screen, where past appointments are displayed, it would be ideal to see the weekday and the date, not just the date. That way, you can see "Oh, she prefers to book Tuesdays!" so you can recommend one.

    1 vote

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  20. 1 vote

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