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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8436 results found

  1. Allow for quick checkouts without having to schedule an appointment!

    1 vote

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  2. Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.

    4 votes

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  3. There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!

    4 votes

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  4. For the product search, should allow multiple filler (ex, brand name and category

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.

    4 votes

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  6. With the recent outages at Boulevard, all we, the paying customers, get to see is a corporate jargoned press release about how the incident was handled and fixes are being monitored.

    I would love more details on what went wrong and what actions are happening to make sure it doesn't happen again. All of us are running our entire business on this software, and there isn't a great deal of openness about what is happening inside the company. How do I know that these issues aren't all related and nothing was done to fix them?

    Basically, I want a way…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Tell us the gift card balance at check out. Or have an area where we can scan their gift card and it show what is left!

    11 votes

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    1 comment  ·  Admin →
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  8. would like a tiered level referral program

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. When creating/editing intake forms, it should also allow for service modifiers to be selected. When a modifier(s) is selected, the intake form will be sent to those clients. This is currently not doable

    3 votes

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  10. when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.

    5 votes

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  11. We would like additional timing options for the review request including 5/10/15 minutes after an appointment is completed.

    1 vote

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  12. The processing time in an appointment will automatically overlap with a time block. This makes it difficult to schedule a lunch, for example, because if a client signs up for an appointment with an in-person time that fits before a lunch break, the processing time for the rest of the appointment will occur during the lunch break. If there isn't another person available to release the client, the original staff member doesn't get a lunch break. A simple toggle that nothing can overlap the time block would be helpful.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  13. when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  14. Allow changing location when editing an existing appointment

    1 vote

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  15. Ability to add multiple categories for packages and memberships when allowing online booking. That way I don't have to create duplicate packages just to list it under our "deal of the month" section of the online booking. I do this to make it easier for clients to see what our deals are instead of making them search all over for our specials even if they already exist as a regular package etc.

    2 votes

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  16. It is close to impossible to see the suggested add ons when a client books on their phone. This creates so much more work as now I have to change my entire booking instructions in my email flow to specify what clients need to add to ensure they are booked for the right service. I also now have to upsell instead of a client seeing it suggested when booking. Please Please improve your mobile experience. It is 2026 and it should not be this difficult when booking nor should our options as stylists be so limited when using our Blvd…

    2 votes

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  17. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  18. Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with

    13 votes

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    In Progress  ·  0 comments  ·  Admin →
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  19. It would be nice to be able to write numbers and letters on the face image when charting.

    5 votes

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  20. Right now, when you visit a client profile, the messages tab just shows messages from whichever location you are currently on in Boulevard. It would be helpful if this included messages from both locations, just like their profiles show upcoming appointments for both locations.

    1 vote

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