7228 results found
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Resources Auto-Copy
If an appointment has multiple services, BLVD should automatically duplicate the resource. Only changed manually if needed.
6 votes -
phone app to show more client details
In the case of quickly confirming client details such as address, date of birth, etc.. it would be helpful if the information was available to view in the boulevard employee phone app.
7 votes -
automatic text for missed calls
I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.
5 votes -
No more vouchers on sales totals - vouchers are now confusing at check out as well
No more vouchers on sales totals - vouchers are now confusing at check out as well
10 votes -
Client Notes
It would be so helpful to be able to see client notes in the App! Under the Details tab. Tp appear under Appointment notes.
1 vote -
make a report that will allow you to filter by payment method AND service category along with a date range
I want to watch the performance of a specific service category as well as how it is being paid for. For some reason you dont have this option anywhere. Expanded filters would be very good. So far I have found boulevard reports to be limiting and frustrating. MY old software from the 2010s had better reports. I'd love to see you improve this!!
TY!!!
1 vote -
Staff Links
Each staff member should be able to have their own link to send clients that will only show their services/pricing/availability. Espeically for booth rent business models. That way if they have a new client or lead they aren't sending them a link that has all of their "competition" on the same link
3 votes -
Time Blocks where you can keep online booking on
I switched from another scheduling system where you have the option to turn off online booking, or keep on online booking. That way if you need to know whats going on that day at work, like someone is coming in to shadow you, people can still book online, but you know other things going on it your day on the same calendar. The time blocks were different colors (either light grey or dark grey for example) so that you know that light grey is still able to online book, and dark grey is not, that way you don't get confused.
3 votes -
separate the message window so we can text someone while looking at the calendar
It would be so great to have th message window open while looking at the calendar so we don't have to close the messages, go look at the calendar, jot the dates down, and go back to messaging a client.
8 votes -
Appointment changes are changing many other things.
When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.
6 votes -
Flag for clients with notifications turned off
We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.
Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?
7 votes -
No show / Late cancellation Fee Split
Give us the option to customize the split of the fee between the service provider & business when a client is charged a no show fee. Example: I want to charge clients 30% of the service letting the provider take home 20% of the service and the business keeps 10% of the service.
2 votes -
2 votes
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Messages new client flow improvement
When you go to text a new client in messages and you type their name and it is not in the system and you click "+ New Client" it automatically deletes the name you just had typed in. When you book a new appointment on the calendar view and type in their name for a new client- it automatically fills the name you just typed. It would be much more effective this way for messages as well.
2 votes -
1 vote
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Product out of stock alert while checking out
When a product has 0 in inventory, it still lets you sell it with no alert that it's out of stock. It would be nice if while checking a patient out, it still lets you sell the product, but will give you an alert that 1. the product is getting low and 2. the product is out of stock.
3 votes -
Shorten appointments after checked out
Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)
5 votes -
Client availability to see before and after photos
We need a feature to allow clients to see their photos in their portal. Clients like to see and track their progress this would be nice, so that they can view this without coming into office to see these.
6 votes -
2 votes
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Add an option to adding services at check out called "add time"
The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…3 votes
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