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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. Our services have specific pricing that is determined after an in-person consultation so prices are listed as $0 online. We would still like to have the option of collecting credit card data online for late cancellations or no-shows.

    4 votes

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    1 comment  ·  Admin →
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  2. Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments

    26 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  3. 1 vote

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    0 comments  ·  Admin →
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  4. 2 votes

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  5. Look up an employee and see which are their most frequent tag usage.

    2 votes

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  6. When finishing times are disabled from location it should remove any customized finishing times per staff.

    2 votes

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  7. For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.

    2 votes

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  8. Each location should be able to enable Green Circle. We have 1 out of 8 locations using Green Circle and we need the flexibility to choose which locations want to implement it.

    3 votes

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  9. This feature used to tell who made the alert and that would be really helpful to have back

    21 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  10. We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.

    11 votes

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  11. Would be great if some of the scaling on web-dashboard were corrected so views on tablets could work better for checkout and booking. Then there would be no reason to not bring a whole computer out to a potentially bad environment for computer and keyboard usage. Specifically there are issues when booking and checkout that move the buttons out of view and then scaling issues occur that prevent proper usage.

    3 votes

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  12. A service and/or product would have a "link to product/service" available for circulation to a client. It would particularly be helpful for anything that isn't offered publicly on our site or as a quicker way to get client to checkout for one item.

    (Similar to a feature available in mindbody)

    2 votes

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  13. Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.

    2 votes

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  14. to ensure our time is correct and accurate with payroll

    1 vote

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    0 comments  ·  Admin →
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  15. Clients often purchase a gift card to cover a specific service (massage) plus tax so it would be great to be able to leave a note that identifies the intention of the gift card so the front desk knows when that client is checking out.

    3 votes

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  16. AI powered text message and dashboard to monitor conversations.

    3 votes

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  17. Currently checking out comped services as OTHER so the staff still receive their commission in reports, but creates a book keeping nightmare to separate from service sales/sales summary

    9 votes

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  18. So that businesses can differentiate their locations' set up. It might not make sense for all locations in a chain to have the same lead times, tipping set up, tipping amounts. The ability to customize this per location would likely greatly benefit each location. This privilege could remain in admin level somehow to avoid location managers playing too much with the settings that could easily have large repercussions for service providers.

    2 votes

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  19. When we switch from 15-min to 5-min intervals on the Calendar view, the view is too zoomed in. We would like to drag and drop the appointment into a 5-min interval with the 15-min default view.

    2 votes

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  20. On the Calendar view, the service name should be prioritized over client name in appointment blocks. Currently the client name is largest on the calendar view, and the service name is smaller underneath.

    2 votes

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