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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. Have the waiting list not show options for hours that the business is closed.

    Every week we go through to message clients that have added themselves to the waiting list for hours that we aren't open. It would be nice if that wasn't even an option.

    4 votes

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  2. We would like to see a running total when creating a new purchase order.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Would also be great if it directly showed in parenthesis (most recent visit MM/DD/YY) to help determine which client is which preventing wrong booking.

    3 votes

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  4. Integration with Xero accounting software.

    2 votes

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  5. Will save the front desk time by having additional choices for pre-booking rather than having to count out and search for dates

    2 votes

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  6. 2 votes

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  7. We have different treatment durations which makes it difficult to keep efficiency in the schedule. Would like a way to block off hours for certain treatments i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B if we could attach the treatments to resources and then block times on the resource calendar that would help resolve the need

    25 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  8. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 1 vote

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  10. Would like to be able to build a report that combines information from the Service, Product, and Tip commission report and Time Clock in one place

    14 votes

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  11. Clients have been requesting the following feature where you can select a service provider and their availability at each location FIRST vs. selecting a location and date first then finding the service provider's availability.

    Would like the option for interchangeability. We have clients who have favorite artists and want to book accordingly and we have clients who want first available, so we want for both options and formats for booking.

    39 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  12. 1 vote

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  13. If a mother/daughter come and are both members, every month the bank thinks its fraud for the transactions because its multiple charges. We charge all memberships on the same day each month and they have different memberships so they can't share one.

    1 vote

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  14. When scheduling, a guest should have the option to select multiple providers, in case there are two people they like to see or one person they don't want to see

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. We want to run a special where you get a Dollar amount off your bill or a percent when booking a combination of two service categories. (Nails+Feet for our salon) It would be nice to be able to create a rule that applies when they book one or more of a selection of categories together.

    Also it would be nice to have the option to do a discount from the TOTAL appointment, not off the services specifically. So if they booked anything in category 1 and anything in category 2 they would get a blanket $10 off for instance. We…

    6 votes

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  16. Commission report access in the privilege group doesn't allow staffs access to their commission report.

    51 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. 3 votes

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  19. When refunding an amount back to client, toggle off sales tax option.

    2 votes

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  20. A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.

    4 votes

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