8555 results found
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5 votes
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Ability to group separate appointments prior to checkout
This would allow the partner to keep track of groups who did not book online prior to checkout. Ex: parents with their children.
2 votes -
Beta Report Template -Detailed Line Item - Additional Reporting Data
This report included all of the below and was also available in Booker.
Sales:
Services
Products
Gift Cards
Memberships
Cancellation Fees
Promotions
Adjustments to sales (not promotional)
Tax Refunds
Payments:
Gift Cards (prepaid on old report)
Refunds
Refund by Gift Card
Other:
Sales Tax
Sales Tax Refunds
Tips
Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)
A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…
7 votes -
1 vote
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Canceling reoccurring/standing appointments
When canceling or moving a reoccurring/standing appointment, to have the option to cancel all of them or even move all of them or just this one.
Right now, if a client has a standing appointment every Friday at 2:00 and you want to change it to a different day or time, you have to physically go into every single appointment and move them individually.
9 votes -
Email Adjustment Capabilities
The ability to adjust the clients email address from the charged out ticket page. Currently, the business thinks its too much work to click into the clients profile if an email needs to be adjusted before they resend an emailed receipt
3 votes -
Default to not notifying clients when appointments are rescheduled
Right now, when an appointment is rescheduled, the "send updated confirmation to client" is automatically check marked
3 votes -
"Back" button that allows us to go back to what we were doing when booking on the app instead of having to discard all changes
Per client: "Back" button that allows us to go back to what we were doing when booking on the app instead of having to discard all changes.
6 votes -
Abilty to pay for a package with a gift card
Instead of making clients pay for something online with a credit card allow them to input a gift card number.
3 votes -
Alert when a stock is low for products on the booking widget
notifications for products being sold online through the booking widget to prevent over selling and refunds
4 votes -
Ability to print out price stickers with barcodes for retail product
It would be hugely beneficial to be able to print out price stickers with barcodes. Preferably given the option to print them upon receiving a purchase order.
17 votes -
Search within services
Why is there no search button on services?
15 votes -
don't allow clients to cancel within 24 hours
we just had a client cancel her appt via blvd day-of. we got an email that she cancelled yet her appt was still on our schedule
1 vote -
Client cancellations should show up in the client profile immediately...
...instead of only after the original time of the cancelled appointment has past. Currently, cancelled appointments don't show up in client history until they are "history" this can create booking confusion when a client is referencing a cancelled appointment and we can't find it without searching the cancellations report. The cancellation list is very hard to search through since you can't filter or just search a client without loading page after page.
We have a call center team and this has created a lot of confusion for them
17 votes -
Alert staff for all cancellations
Currently, staff only receive a notification if the client self-cancels, but it would be more helpful for them to get a notification for any/all cancellations so the front desk doesn't have to remember to track them down and let them know.
6 votes -
Beta reports: Order Note attribute in the Detailed Line Item report
Add the order note attribute to the detailed line item report
3 votes -
A way to separate Staff Purchases from Retail
Employees receive products and services at cost and tax-free. A way to easily remove tax from the checkout window and a separate way to check out employees' purchases so that they can be reported on independently from retail would remove the need for several workarounds, save time, and eliminate errors by ensuring that default tax settings don't need to be under constant change.
3 votes -
Ability to run reports from specific time to specific time
1/1/20 08:30-1/5/20 14:45. This would help analysis of any shift based or worker based issues.
Examples:
To determine if a staff member is checking clients out with less cost-saving checkout methods.
To determine which part of the day an error may have occurred.To locate particular timing of issues.
1 vote -
The ability to sort columns in Classic Report and export it the way it was sorted.
When you sort a column and then export the file, it doesn't save and populate the way it was "organized".
2 votes -
Create client list for mailchimp based on future or new clients scheduled
It would be nice to create lists based on appointments made versus only purchased appointments. This would make it easy to send new clients a digital welcome packet or if a guest was coming in for a color correction, we could send them a digital "what to expect" packet before their service.
2 votes
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