7933 results found
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Require completed forms during booking
Guests need to have forms filled out before their appointment and having this automatically required in order to complete/schedule their appointment, will help streamline the front desk and check-in clients quickly.
56 votes -
Add client tags to waitlist page
Client tags on waitlist page would allow us to prioritize VIP customers or customers who have been rescheduled multiple times.
7 votes -
Gift Card - Allowing Partial Refunds on GC Purchases
Currently, we cannot process partial refunds on purchased gift cards. Example: I buy a $50 GC and I want to refund $25 of that GC back to the client. Currently it zeros out the entire card. Looking to have this as a feature add to allow adjustments to staff error's when purchasing GC's. (Work around) Refunding amount the client is due back. This results in the card balance going to zero automatically. Then create a new sale with the same GC # for the correct amount and charging it to Other)
3 votes -
Sage Intacct integration
Integration with sage Intacct for Accounting purposes-currently working out of zenoti and sage intacct in 2 diff screens
1 vote -
Ability to discount purchase of gift cards
Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card
10 votes -
Correct Appointment time on client's calendar
For iCal and Google Calendar.
2 votes -
Beta Reports: Column grouping by payment method in Payments & Refunds
Ability to group columns in the Payments & Refunds report by payment method to see payments by payment method per location
4 votes -
Error message for failed refunds
In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.
17 votes -
Packages: weekly option for packages (ex: 1 week pass)
In creating a product, the choices within the "Package" option are months and years. It would be great to have a "weeks" option here if possible unless you have a workaround.
2 votes -
3 votes
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Client Merging should show quick summary of which account recently had appointments
And also highlight WHICH email address the client is currently using to log in to avoid human error of merging and choosing the wrong email address for the account. Saves time later as this error in merging is technically just kicking the can down the road for later to fix again
3 votes -
Can we add visible notes & date parameters in order to contact clients quickly for their personal preferences??
We have long waiting lists and can work better if specifics are immediately visible.
3 votes -
For Multi-Location Salons - Switching back to today's date when toggling between locations
Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.
19 votes -
Inter-store product transfers
Capability to report on inventory transferred between stores
1 vote -
Assign Stylist Intake Forms
Clients would like the ability to assign intake forms for specific stylists. For example: "We have 'new talent' in our salon and the customers of our 'new talents' have to sign apprentice forms acknowledging the discounts, etc. I know in the manage-->forms application you can add forms, etc but not assign them to specific stylists."
4 votes -
Should be able to "undo confirmed" and "undo arrived" on/from calendar view.
Current workaround is to go into front desk mode and manually slide these appts back to the intended state. Example of this would be client comes in, front desk checks a client in but it was the wrong client. Service provider was notified, and gets ready only to find it was an error. Adding procedures to go into front desk view and correct the state is tedious and quite forgettable unless staff is vigilant or errs on the side of being perfectionists. Placing this on the calendar view's UI simplifies salon logistics by being intuitive. Marking something as unconfirmed would…
14 votes -
Option for a product only sale outside of the Sale page
There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.
6 votes -
Set Custom Cancellation Window Time on Specific Services, not all
for example: if a client wants to add a custom cancellation window time from 24-to 48-hours for one service only, full brow, not all of them.
1 vote -
Field within client profile for tax-exemptions
There are some clients that are tax-exempt and no way of making any services/products within an order 0% tax.
11 votes -
Waitlist attached to Service Provider
Service provider can easily see who is on their waitlist so they can decided if they can fit the client in
38 votes
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