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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7933 results found

  1. Clients are booking with expired cards/cards on file which causes issues during checkout

    8 votes

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  2. 4 votes

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  3. Make it so that when a client books online the staff assigned is not automatically marked as requested. instead the staff in the salon woudl need to mark them requested if that's the case. We are seeing many new clients and clients with no preference choose service providers which are then marked as requested.We feel this is causing confusion and the numbers for retention are reflecting inaccurately.

    6 votes

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  4. We were able to use booker to optimize times that don't get that busy or control how many appointments appear when a client wants to book. We would like to be able to control what times are out as options first when a client sees appointment times. we should have the ability to first offer the times that customers don't book as often to be the kind of first times that become available

    3 votes

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  5. Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something

    14 votes

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    1 comment  ·  Admin →
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  6. so we can call them and be sure they are rescheduled

    2 votes

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    1 comment  ·  Admin →
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  7. Often management will make a block that should remain persistent, staff may move or delete (or worst delete the series instead of single instance) which can cause lots of issues.

    3 votes

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  8. 2 votes

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  9. "the client you are attempting to message has previously requested to terminate future SMS correspondence, would you like to: CONTINUE, SEND AS EMAIL INSTEAD, CALL CLIENT, CANCEL".

    1 vote

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    0 comments  ·  Admin →
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  10. 1 vote

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  11. 1 vote

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  12. Business sells cafe items and would like to process everything through Blvd & make it easy for clients to tip on reception app.

    1 vote

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  13. Sometimes when it gets really busy in the salon, stylists/receptionists might not realize when a client has made a last minute online booking for the same day until it is too late and perhaps the stylist didn't know they were coming in or it managed to slip by reception.

    Something that I think would be really helpful especially for busy times/days of the week, if a client books an appointment online for the same day, with-in the calendar that reception sees- make the appointment block vibrate or jostle around to let them know of a new same-day booking, and it…

    6 votes

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  14. 1 vote

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  15. 1 vote

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  16. 1 vote

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  17. 1 vote

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  18. 1 vote

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  19. 1 vote

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  20. 1 vote

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