7134 results found
-
Allow Other Options for Stylist Access
We would like to have the option on the app for stylists to be able to write notes, comments, etc in the client's history but WITHOUT having access to changing the schedule, booking appointments, etc.
1 vote -
Online Reputation
We thought that there was going to online reputation support when we switched over. One of the big things for us with Phorest was have the ability to with one click I could post in salon reviews to google. The new review service is nice on the receipt but we have not gotten any feed back yet. Maybe having it in another email titled different asking for reviews would be more affective. Our old ask for reviews was also in text message as well and we got tons of feed back.
Thanks
Sarah
2 votes -
"member" and "past member" added to the filters on the client tab
wants to have "member" and "past member" added to the filters on the client tab - for memberships that haven't been used in a while they would show as "past member" and members who are currently "active" would be noted in their account. This would help eliminate chargebacks for customers who are being billed that have not come back in a while and also an easy way to report on members who are not active or are past to get them back into the business.
1 vote -
1 vote
-
1 vote
-
1 vote
-
Collect a Signature with Gratuity or without - Option set during checkout.
Our salon is Cash/Venmo/Quickpay gratuity preferred. Enabling Gratuity on iPad checkout would allow our clients to take the easy route put Gratuity on CC and it is not really convenient for most stylists. However, for new clients, tourists or clients that forgot sometimes gratuity on CC is our only option. In our previous system we had the option to "Print with Gratuity" or "Print without Gratuity" receipt. We think it's a good option that would allow most salons flexibility with their stylists/clients.
1 vote -
Transfer Orders
Ability to transfer inventory between one location and another
4 votes -
Have a business-wide setting to only show first name or nickname for online booking.
For multiple reasons it would be great to be able to set names to only be first name, or their nickname (EXTERNAL). This is mostly for stylist safety, but having the option of making an external nickname would be great considering leaving the last name on internally is great for reports.
1 vote -
A PLACE TO KEEP TRACK OF HOURS FOR EACH PAY PERIOD instead of having to click on each individual day that you had worked.
makes keeping track of time a lot easier!
2 votes -
2 votes
-
Copy and paste appointments
One of the biggest request from the front desk is a copy and paste option for pre-booking an existing appointment. As you know we check out 4OO to 500 clients a week. Most of our clients pre-book their next appointment while in the salon. A lot of our clients have very specific appointment times that are not standard to our normal booking. For this reason a copy and paste would really help eliminate errors and speed up the process of the checkout, which we are in dire need of. This is something that we really really need ASAP.
9 votes -
Commission Reports - Filter by staff first before showing all staff
Just as a privacy issue, it would be good to filter the commission reports by the staff member first before showing all reports. This would prevent onlookers from seeing other stylist's numbers.
2 votes -
Allow clients to be able to jump ahead to see the stylists' availability
Rather than scanning day by day to see the stylists' availability, the client should be able to jump ahead whether it be a week, two weeks, three weeks, etc.
1 vote -
5 votes
-
3 votes
-
Manage Appointment Tab
When client opens confirmation email and clicks on "manage appointment" tab, it redirects them to another page that tell client to call salon. They should be able to manage their booking easier online. NO CALLS
5 votes -
2 votes
-
Visual notification that client has added a message at the time of booking
Would love if there is a visual indication that a client left a message at the time of booking, rather than needed to single-click the appointment to check. Thanks!
1 vote -
Visibility into what times are in highest demand
A way to see what times are the most requested in terms of attempted bookings but not available
6 votes
- Don't see your idea?