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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7933 results found

  1. The Discounts and Offers BETA report is important to give us the data we need to report on total revenue a discount/offer code brings to the business and when it was used. The Detailed Line Item report gets us most of the way there but the offers are listed as "Offer-based Discount" and not the offer code/name instead.

    The Discounts and Offers report does not allow us to drill down or easily see what order/client/staff it is tied to.

    3 votes

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  2. Automatically add 18% gratituty when booking online. Customers have the option of increasing gratituty after their appt

    2 votes

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  3. 1 vote

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  4. 1 vote

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    0 comments  ·  Admin →
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  5. instead of having the 4/6/8 week button from todays date, it would be nice if it went from where you are on the calendar. So if a client likes to book for every 4 weeks and go every 4 weeks from that date and not just from todays date. The calendar would jump to every 4/6/8 weeks from any date.

    13 votes

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  6. Ability to specify one or more specific locations to sync to a personal calendar such as gcal or ical

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. When Active column is disabled, we aren't able to see the start and end time for appointments. It would be really helpful if we didn't need the active column to see this information in Front Desk view

    5 votes

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  8. 1 vote

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  9. there needs to be a full price option to charge a no show client.
    Different salons have different cancellation policies.

    creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge

    12 votes

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    1 comment  ·  Admin →
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  10. Ability to set custom end date terms for memberships, such as in the instance of gifting a 3 or 6 month membership.

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Front desk is constantly multitasking and the ability to collapse the checkout to send out a message would be very helpful for them. Currently the checkout bar blocks this ability.

    2 votes

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  12. 2 votes

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  13. When the purchasing client leaves a note for their friend/family in the "Include a message (optional)" section, this information is not added to the emailed gift card code

    5 votes

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  14. When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.

    8 votes

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    1 comment  ·  Admin →
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  15. A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.

    10 votes

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    1 comment  ·  Admin →
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  16. I think it would be nice if the arrival notification also included service details along with the name and time.

    6 votes

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  17. Ability to direct clients to individual location links

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. With millenium, if a client calls in and requests a Nail appointment, the front desk can type control + N and it will show only Nail technicians on the calendar for easier visibility and booking

    5 votes

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  19. HR documentation - we need updated addresses, phone numbers, emails, and their hire date.

    Would like to have the pdf on the staff file (employee or client) so we can have it for easy reference.

    7 votes

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  20. Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes

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