7138 results found
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2 votes
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Link of dates and times within messages to the corresponding date/time in the calendar view
We communicate with clients via messages as much as possible rather than using the spa phone to text. When communicating about booking dates and times that we are offering them based on their preferences, it would be great to click on those to take us directly to that spot on the calendar as a shortcut for booking or searching alternatives. Quicker navigation.
2 votes -
Appointment tags should automatically update
Currently you have to refresh each time for an appointment tag to be updated on the Calendar view
3 votes -
Goal Reporting
- Weekly/Monthly Service Goals (On Phone)
- Weekly/Monthly Retail Goals (On Phone)
- Comparisons (TY, LY, YTD, Month, etc.) (on phone)
7 votes -
Multiple appointment cancellations
When cancelling multiple appointments from the client profile - currently I can only cancel one at a time. After each cancellation, i'm returned to the Front Desk. Is there an option to revert back to the client profile so I don't have to search the client again and repeat the whole process?
2 votes -
New Client Info Details - Add Saved Info Alert
In order to avoid creating a client profile for the same new client repeatedly, we would like a notification or alert saying "client info saved!" after clicking on save.
4 votes -
Customize prebooking options
Clients want to be able to set prebooking to dates that accommodate their business. ex: 1W, 2W, and 3W.
4 votes -
2 votes
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A full day report for the Register
There should be a full report of what was in the register from start of day to end of day - image attached from old system. If the register was short it stays short and we know when that happened in one report without having to search. Shows all of the day's transactions in one place/report.
2 votes -
For multi-location companies, have an automatic tag or name component that labels the client's home-site or if they are multi-site
This is CRUCIAL for large operations that have multiple clients with the same first and last names.
Scenario:
John Smith_1 at Location 1, 18 visits
John Smith_2 at Location 2, 25 visits, location 1 4 visits
John Smith_3 at Location 2, 30 visits
At current, all of these clients would be John Smith, which could cause A LOT of problems in booking phone appointments. If the clients are self booking it shouldn't be an issue.
I think what should be done is that clients that have identical names have auto label as follows in this scenario:
John Smith1 would…1 vote -
Alert Box
Hey guys, we've noticed that whenever people are booking online that they're not reading the sentences that says "your card will not be charged", is there anyway we can add an alert box that says the same thing. just because A LOT of clients are coming in thinking they already paid. I understand it says it right there, but just a suggestion.
3 votes -
Make a tab that pops up when you hover over an appointment to make it easier to book behind that existing appointment.
When someones booked for a service sometimes we need to add more to that appointment, so if there was a tab that popped up it would be so much easier rather than trying to click that sliver of space.
1 vote -
2 votes
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On Calendar view, visual indicator of when staff member clocked in and out.
Not only will this help staff remember to clock in and out, it will provide management one of the easiest visual ways to determine when something is wrong or not going as it should be.
1 vote -
1 vote
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Calendar-Day Deposits
We'd love to see bank deposits match the total daily sales amounts. We'd be ok with slightly delaying the transfer time if it meant that the deposited amounts (as seen in the Transfers section in Boulevard) matched daily sales totals. Thank you!
35 votes -
Gratuity on Card or Cash set per stylist
It would be great to be able to set Gratuity option for each individual stylist - Credit Card/Cash. Some stylist's have established clientele that they taught to tip cash. The gratuity on Credit Card will just allow these clients to take the shortcut and add it on the Card as it's more convenient.
6 votes -
Reaction for "Save All" button when updating product quantities in Manage tab.
Right now the "Save All" button for when you update product quantities does not "react" like it has saved anything even though it does. See video below!
2 votes -
Payments & Refunds missing information such as explicit card payment method and also operator
Does not show who did the transaction
Also instead of "card" it should say "card swiped", "card keyed", "card on file"
1 vote -
Klaviyo
Klayvio- Needs two events sent from Boulevard to Klaviyo: (1) Appointment Booked, and (2) Appointment Completed
4 votes
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