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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. When we get online bookings , and it notifys us we should be able to individually mark as read instead of having to press "Mark All As Read" so we can look and mark off as we go.

    6 votes

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  2. doesn't make sense to ask for a signature and tip before you swipe the credit card

    5 votes

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  3. In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments

    5 votes

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  4. 1 vote

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    0 comments  ·  Admin →
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  5. When exporting information in a PDF the type is so small it almost requires a magnifying glass to read. Need to be able to make this readable please!

    2 votes

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  6. analyze aggregated data from all locations

    4 votes

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  7. vertical drop-downs - picks the service they want and then has the vertical dropdown - system will re-organize what they want and allow for add-on, etc.

    Needs to be able to order services as they wish.

    IE. Salt room first, the float and then last service - in any order they wish. So they can choose which service they want to go first., etc

    2 votes

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  8. Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.

    7 votes

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  9. For some reason when you block time, that time is still counted in their hours available for productivity, but since they're not performing a service it counts against their Utilization % which shouldn't be the case. If they're blocked for a meeting they're still productive, just not with a client

    5 votes

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  10. Add individual product profit margins to a report for quick/easy visibility without the item having to had been purchased

    5 votes

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  11. 7 votes

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  12. ...when I toggle to a specific date and then click the New Appointment on the top right.

    See video for explanation and steps to recreate issue.

    At the moment, when a client calls in for an appointment on a specific date, I will go to the calendar, choose the date (11/9 for this example), and when I click on the "New Appointment" button at the top right, it reverts the calendar for today's date and makes me choose the date again if not for the present day.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.

    45 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Time clock should be linked to productivity for hourly employees and also stylists to track when and if someone is late/how often and how that effects their productivity in taking appointments etc.

    4 votes

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  15. I LOVE that the software is always growing and being packed full of new features. The more the merrier! But, many times these emails throw the salons into gossip-nados in which staff feel the features are already here. There is no warning or prep time in which my managers and myself have before staff start insinuating that we are locking things away from them or hiding functionality. This is especially difficult as the emails are written in a way that voices that the features are all available already which makes it seem only that the managers and owners aren't doing…

    2 votes

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  16. Allow a scroll functionality for calendars that have many scheduled service providers so that calendar is more visible

    3 votes

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  17. It would be extremely helpful to be able to sort the wait list by the requested service provider.

    6 votes

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  18. A feature for assistants or receptionist to view only schedules, they have been granted access too.

    3 votes

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  19. For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.

    Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.

    1 vote

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    0 comments  ·  Admin →
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  20. Want the ability to add all vs low stock

    1 vote

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