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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. Pull client data, including Forms data, into a separate database/BI tool/profile- Relies on the aforementioned "Custom Fields" and "Intake Form-to-Custom Fields Mapping" project, as well as "Form Data in SSAS".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. This would allow the aestheticians to see all potential allergic interactions with product on the client ticket quick view on the ticket. It's quick access. I hope that made sense!

    3 votes

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    1 comment  ·  Admin →
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  3. Sync time-keeping

    21 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Add Column or filter feature for "Cash" to Sales Summary Report under specific service catergories.

    5 votes

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  5. This could be used during training to understand and audit the progress and accuracy of new hires during probational periods.

    Example:

    3/1/2020

    1 - 10:05am John Tucker with Barber Dan 3/25/2020 9am-9:45am Classic Haircut Booked by Laila

    2- 10:07am Alfred Tango with Colorist Nwabudike 3/19/2020 2:30pm-4:30pm Double process Booked by client online

    Total appts booked on 3/1/2020 - 45

    Might be a mess, but eventually it would be extremely logical to include cancel activity, reschedule activity

    1 vote

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  6. To allow franchisors to hide the ability for franchisees to add new products without their consent. Also, the same could be said about owners not allowing staff to add new products without consent.

    2 votes

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  7. 1 vote

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  8. I would love the ability to easily tab through sales of the day, without have to click a sale, manually hit "back" and scroll back down to click on the previous sale. The ability to flip through them, like in your email mailbox, would add so much ease to scanning through the sales of the day

    1 vote

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    0 comments  ·  Admin →
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    • Let's say a client has 5 vouchers for service X that they purchased for $1000
    • Service X costs:

    ** Stylist A, $150
    ** Stylist B, $200
    ** Stylist C, $215

    • The externally shown value should either not be viewable or an ability to show a mock amount on these services, in this case they would all show as $200 and then when rang up on the commission report they would "discount" to the proper amount which in some cases may even be POSITIVE discounting.

    Right now online booking shows the internal values which is NOT good for the clients to…

    3 votes

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  9. We don't want online booking available at some of our locations, but want prospective clients to know those locations exist when they're looking at the website to book. Would like to have the option to have that location show on the widget and when a Client clicks on the location there would be a note telling them online booking is unavailable and to please call in to book

    3 votes

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  10. Currently, the "Hours scheduled" are not set up to reflect the time clock so it would help to be able to see the time that the staff member actually worked vs. the number of hours scheduled.

    So many of our artists call out or will ask to come in late or will leave early if they finish early, and this, summed up across all artists over the course of an entire week, can greatly impact our artist utilization to be far off.

    5 votes

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  11. Sometimes multiple patients book appts to come in together as a group. When they reschedule it wastes a lot of time, it would be more time efficient if we had a "linking" option or a Group Appt option, something like that... so they could be recognized as a "unit" and maybe we would be able to just book and reschedule them in one go. Just a thought.

    40 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  12. Need Assistants to have access to one or two stylists schedules and those stylist client names, but no other client information. Don't want them to see the full schedule/calendar, they just need to know the schedules of the stylists they're assisting

    4 votes

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  13. Have the user name at the top right to see who is logged in.

    7 votes

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  14. Add Product Recommendations to client's profile or appointment from the Professional App

    3 votes

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    1 comment  ·  Admin →
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  15. Saved intake forms color is grey on grey and is hard to read.

    7 votes

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  16. 5 votes

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  17. Similar to how appointment cards show the details of who booked the appointment, add a modified by detail to show any instances of rescheduling.

    8 votes

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  18. Need to be able to choose if the block is "exclude from available productive hours" or "include in percent booked". Necessary for a lunch break

    4 votes

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  19. On Call schedule/floating schedule for appts that are not bookable online (i.e. bridal parties), send alert for booking request.

    5 votes

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