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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7933 results found

  1. We are running many different marketing campaigns generating 10-20 leads per day. As it sits there is no API endpoint available to create new client records within BLVD. I think it would make sense to have a GET request to see if a record is in the database - then I would like the ability to POST new client records programmatically via the API. As it sits I will have to use two systems a marketing CRM (hubspot etc..) and BLVD to run the business when in actuality it should be one holistic system... Sales & Production all in one.

    1 vote

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    0 comments  ·  Admin →
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  2. 1 vote

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  3. Will allow clients of partners to receive an (optional?) alert that their order was refunded to allow for peace of mind

    4 votes

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  4. 1 vote

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  5. Please give the option to add 'received stock' while adding new products into the system all on one screen - and also 'brand' selection should be a drop down menu rather than having to type out the brand each time

    2 votes

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  6. Useful for cleaning up someone's schedule. Especially with new multi week cycle schedules, it might make sense to erase and start anew for cleanliness which is next to godliness :P

    3 votes

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  7. When a stylist logins to there account at the web app feature, the stylist should only be able to run there reports for them specifically not for the whole salon and other stylist.

    Possibly have reports that show the following:

    number of appointments this week

    Mini production ( hair sales, retail sales, number of appointments this week)

    Production report (total sales, by hours etc)

    Ratings: so stylist can see there ratings linked to them and only them.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. ...when clients are moved from service provider to service provider. Also clients should be informed that this is not "paying for the service" and just committing to pay for the service. Too many clients just storm out or are VERY confused why we are stopping them to checkout and they always assume they already paid.

    It would be nice if when service provider is shifted to another, that the original gratuity for whom is preserved and a prompt there, "shifted service from service provider A to B, would you like to move the gratuity accordingly".

    Also showing a log of…

    7 votes

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  9. 1 vote

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  10. 1 vote

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  11. Our company's logo looks terrible inside a white square! Please allow the system to read transparency information from PNG files so we can make a cleaner looking banner for the client-facing booking experience!

    8 votes

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  12. 2 votes

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  13. 19 votes

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  14. As our clients always prefer to buy packages, mostly, we need to manually apply it to an appointment that has been done. It would be nice to have a transaction history or timestamp who did the actions and also maybe an option to effortlessly apply it to an appointment and not having to manually remove it from the balance. Thanks

    3 votes

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  15. 1 vote

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  16. Many customers opt to tip via Venmo, and the business would like to be able to capture this in reporting, but also outside of the system so they do not incur cc fees

    7 votes

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    1 comment  ·  Admin →
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  17. More opportunities to make an appointment a request or not throughout the appointment making process, as well as making it easier to add or remove after.

    2 votes

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  18. We would like the option to add multiple staff members to receive alerts when a client arrives and not just the service provider assigned to the appointment

    6 votes

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  19. Currently we can only add offers at checkout and during self-booking

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. Currently, you are only able to see the customized gift card messaging when viewing from the Online Gift Card Website URL. This account is requesting for the message to also display on the booking widget when buying a GC. Just incase a client decides to purchase through the widget as opposed to the GC URL.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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