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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7458 results found

  1. Include the order ID which the gift card was originally purchase in the Gift Card redemption report to help link back to the original sale amount

    1 vote

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  2. We be nice to gave a basic contact form as an option in the booking widget under "Gift Cards"

    i.e. Questions? Contact us or something like that under the gift cards. The form would include their basic info, any questions they have etc and it would populate and email to the supplied email address

    1 vote

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  3. I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    7 votes

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  4. When a client has a set price that will always be the same for a service and staff, a symbol next to their name and that service will appear.

    3 votes

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  5. 3 votes

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  6. Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff

    6 votes

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  7. Need to restrict locations able to be viewed from the Professional App to just the location the individual is assigned to in the dashboard

    2 votes

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  8. This is a lot of information to hand to a random client.

    2 votes

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  9. Instead of last updated, please allow business to adjust the order of locations (for multi-location businesses) in the booking widget. Currently, it is ordered by "last updated" and not in alphabetical order as listed in the dashboard.

    5 votes

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  10. Specifically for spas, would be great when booking or checking clients out if there was an alert to tell staff the client has never received a service from a specific category. Ex: Client only comes in for hair services, the front desk could make recommendations for facials or body services for a discounted rate to help upsell other services available

    2 votes

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  11. I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.

    1 vote

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  12. Per client: "We just added blow drys as a service to our menu but we want to make it so when the client books a haircut they ask if they want to add a blow dry as an additional service."

    2 votes

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  13. Using gift cards for vouchers so the gift card has $0 on it, but there's no way to remove that from the client's profile

    2 votes

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  14. When a stylist leaves the salon, want to send a promo to their clients, but not just to any client that's ever seen the provider. We'd like to only send it to a list of clients that saw the provider on a regular basis. This could be an additional search option on the Client page as well

    3 votes

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  15. Current workaround is to go into front desk mode and manually slide these appts back to the intended state. Example of this would be client comes in, front desk checks a client in but it was the wrong client. Service provider was notified, and gets ready only to find it was an error. Adding procedures to go into front desk view and correct the state is tedious and quite forgettable unless staff is vigilant or errs on the side of being perfectionists. Placing this on the calendar view's UI simplifies salon logistics by being intuitive. Marking something as unconfirmed would…

    13 votes

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  16. 5 votes

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  17. Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card

    9 votes

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  18. It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.

    1 vote

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  19. Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource

    9 votes

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  20. with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?

    7 votes

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