7458 results found
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NPS Score
Glosslab would like to have customer's NPS score available within the client profile and at checkout.
1 vote -
Easier to see and cancel appointments on the website
Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?
1 vote -
Default for SMS to be unchecked to "off" until client opts in to SMS reminders
Client needs this to be defaulted to be unchecked until client confirms/opts in for SMS appt reminders
2 votes -
Client Check-in without Phone or Email
Any instance when a client books with a guest, that guest typically won't provide a phone or email. With such, come time for check-in (when I need them to sign a waiver), I need to make up a phone number or email for this individual and check them in myself in order to have the form ready for them to sign when they arrive.
6 votes -
Accounting / Reconciliation Report
Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…
5 votes -
Split payments with product
Allow us to split payments across multiple cards when a client is paying for products and services.
2 votes -
Applying gift card balances for memberships
Apply gift card balance to membership subscription before charging credit card on file
14 votes -
Only allow clock-ins during certain hours.
We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.
19 votes -
In timeclock reports, show each shift total duration...
...along with next column showing that date's total duration to help with overtime summations. It is extremely time consuming to have to eye ball reports to identify when overtime math should be used on a day by day and week by week basis. Another nice option would also be a week by week total. I am quite sure that in most states that overtime calcs are only evaluated on daily and weekly basis and providing those two totals would be fantastically useful to all managers and payroll processors. It doesn't matter for my businesses, but it would probably also be…
2 votes -
Staff Performance Report - Avg. Product Units per Client
- used for "coaching and growth"
- a percentage of retail sold by each stylist
3 votes -
Horizontal scroll bar on Calendar page
We have 30+ staff and a lot of resources. Instead of making the columns smaller and thus unreadable, would be better to have an option for a horizontal scroll
3 votes -
Make a template to print forms after they are filled out
Printing a filled out form takes up a huge amount of paper: our one page massage form is 6 printed pages when printed from the electronic version on Boulevard.
It would be great to have a system like the form design where you can design a printed version of the form data so you can have a more compact size.
6 votes -
Enhanced Processing Reporting
We can see transactions on the payments processing page, but it doesn't show when payments were returned/not processed which resulted in a large lump deposit and there was no record in the dashboard
1 vote -
Deduct fees/supplies/product purchases from staff commissions
Business wants to be able to deduct fees or products purchased at the business from commission instead of having to charge them for it after being paid out.
2 votes -
Customize add-ons with tags and/or colored icons
Customize add-ons with tags and/or colored icons on Calendar view to indicate add-ons without clicking into appointment block
4 votes -
Allow Staff to see client notes (ie. Formula Notes) but not client contact information under permission groups
Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section
11 votes -
Setting to allow cash draw total not to be carried over by day.
I find it hard to understand closing out. It should be once the register is closed out that is your bank deposit. Not close out the draw, and then do a payout for a deposit. Possibly a setting that says "on or off run with exsisting draw"
1 vote -
True Rest Specific Suggestion for Order Details
Because of how our services are set up, it considers our rooms (pod rooms) staff members. Because of this, when we go to view who checked out a customer, all we see is what room they were in. When we check people out we normally change the name at the top right of the checkout window, why isn't it showing that detail on the order details? Where does that information go? It lets us select our name for who is checking the person out, but it does not show that information anywhere on the order when looking back.
1 vote -
Able to set an expiration date for a package during set up
Thinking about selling monthly packages that expire at the end of the month, not 30 days from purchase. So being able to set the expiration date when setting the package up instead of having to manually edit the expiration after selling the package
5 votes -
Better visibility for number of vouchers on the client profile page
See how many vouchers a client has on their profile page instead of having to go through the checkout process to see how many they have
8 votes
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