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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7932 results found

  1. We require a form of payment to hold an appointment and we charge that payment if that violate our cancelation policy. Gift cards are a form of payment. Many people do not like to give us credit card number when they have a GC

    10 votes

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  2. When entering a number, the system should recognize the card type. Not everyone knows when to get a 4 digit CVC for Amex's for instance and if it was shown, they would for manual entry for deposits.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. There is a group appointment scheduled, everyone to start at 1:00 pm as an example. 3 customers - all getting regular manicures. They also have 5 minute transition times built in. When I go into the appointment to cancel the transition times, the software automatically changes everyone's service time to the following: Person1 - regular manicure at 1:00 pm; Person2 - regular manicure at 1:30 pm; Person3 - regular manicure at 2:00 pm. All of the manicures should still be at 1:00 pm, but the software automatically adjusts the appointments to be one right after the other depending on the…

    1 vote

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  4. 1 vote

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  5. 1 vote

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  6. 1 vote

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    0 comments  ·  Admin →
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  7. Ability for a business to inject Google Tag Manager codes into the widget

    6 votes

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  8. 1 vote

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  9. When rescheduling an appointment and dragging and dropping on the calendar, an error message or confirmation flag should display if the service provider is not assigned to perform service.

    7 votes

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    1 comment  ·  Admin →
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  10. Super helpful for online + in salon inventory.

    3 votes

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  11. Would love to be able to use/view app in both Portrait & Landscape

    51 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  12. More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.

    This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.

    70 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  13. 2 votes

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  14. 2 votes

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  15. 4 votes

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  16. Would like to be able to add retail products to packages.

    example: Double process service package that includes initial lightening service, followup gloss/toner 3-4 weeks out, an in salon bonding strengthening treatment, and a take home travel size shampoo/conditioner.

    1. This is helpful in introducing professional salon product to clients who may not have tried it yet,

    2. Insurance that the client is using professionally prescribed products supporting their investment in hair color services,

    3. Coming back with healthier hair to work with

    4. Clients will then come back and purchase full size product once they are hooked

    67 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  17. I would like to be able to see who moved appointments with time and employee information. It would also be great if certain privilege groups were allowed to move appointments and others weren't allowed to.

    55 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. 2 votes

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  20. Also there is no viewable log of this nor is there an undo. This action causes staff to accidentally "delete" vouchers leading to issues with no possible way to undo without workaround nor a way to audit the mistake.
    Payment method tab should show "delete" instead of redeem.

    History of client should show history of this type of redemption or delete.

    At current there is no way to see this action.

    Causes salons to essentially rip off service providers without intending to do so.

    Also without it being logged, no way to refer to database to understand when client came…

    9 votes

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