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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7463 results found

  1. Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. This feature is available in Booker. There needs to be an option where receptionist can click: "include voucher this month" (see attachment for your reference) from the checkout window. If it's "unchecked", no voucher is applied to the client's profile when the client's order is created. Therefore, they are not getting a free voucher that they could use over the next 30 days without ever paying for it. Boulevard's Offers (for voucher redemption) feature doesn't work for the business' current process - when clients purchase a package via Boulevard. Goal is to offer a free membership package upon purchase (without…

    2 votes

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  3. IF client marked as arrive THAT blink light 3 in breakroom. IF checkout completed THAT light 3 in breakroom flash green... etc.

    Ideas on triggers:

    • Client Arrived
    • Client booked
    • Client checked out
    • Client confirmed
    • Clock in
    • Clock out
    • Message Received
    • Online Booking Made
    • Online Booking Cancelled
    • Appt Cancelled
    • Apt confirmed
    • Client merged
    • Report ran
    • Report emailed
    • Report printed
    • Certain Product sold
    • Certain Service booked
    • Certain Service sold
    • Staff Added
    • Staff removed
    • Schedule change made
    • Refund occured
    • Rating left
    • Wait list Addition
    2 votes

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  4. Be able to delete a pay rate that was made accidental.

    4 votes

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  5. 3 votes

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  6. Andrea Martinez's purchase history isn't sorted by month/year and dates are jumbled so it's difficult to track and audit. Also noticed this with James Jeffrey. Both clients are members at the Gilbert location.

    3 votes

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  7. It would be helpful to be able to receive notifications when a client purchases a gift card online themselves. Such as the bell icon or even a push notification.

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.

    Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"

    1 vote

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    0 comments  ·  Admin →
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  9. When a push notification comes up on my phone and I click on it, it opens the Boulevard app, but doesn't bring me to the appointment that was just booked and now the push is gone so I can't see what date the new appointment is for. Would be great to be brought to the actual appointment

    3 votes

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  10. Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes

    11 votes

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  11. Memberships for those businesses that sell them are a HIGH priority sale. The online booking tool puts them at the bottom of the service list right now. They should be at the top so people can see that they can get a better deal on combining services into a membership. It's lost today at the bottom and we do not see any purchases for them.

    4 votes

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  12. Separate column for commission override totals. We need to track by department so with staff that work in multiple departments we need a quick way to see separate commission override totals

    3 votes

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  13. because some staff have the same name, all staff use "stage names" that the front desk and clients know them by and use for booking. We've added these names to the Calendar display, but when booking an appointment in the dashboard, searching for staff on the calendar page, or booking online the staff's first and last name are displayed when it should be the stage name.

    4 votes

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  14. Display additional dates in the following month/display the next month directly below vs. only displaying the current month.

    5 votes

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  15. Change state of appointment in calendar view like front desk view. Currently, there are only "arrived" and "checkout" icons. A new icon for "active" would be helpful.

    5 votes

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  16. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Subscribers should be sent an automated confirmation for changes made to their subscription including pausing, rescheduling payment date, or cancelling. Otherwise, they call us looking to confirm and we have to spend time manually sending confirmation emails.

    8 votes

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  19. And also to protect client credit cards from missuse, which would forever damage salon and blvd reputation hypothetically.

    6 votes

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  20. Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving

    7 votes

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