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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7209 results found

  1. Have 'Revenue' in Daily Summary not factor in tax

    11 votes

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  2. Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.

    10 votes

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  3. Integrate with Pay Activ for Timely Tips (automatic tip payout) as well as timeclock entries for pay on demand services.

    2 votes

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  4. 2 votes

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  5. Rather than "Hide All" there should be the "only" display option. This will eliminate the issue of the names reloading, as the "Hide All" is so sensitive it does this 9 times out of 10 & is so frustrating!!!

    1 vote

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  6. Business needs the ability to easily identify the membership owning location in order to troubleshoot any client issues at the brand-level or location-level

    1 vote

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  7. Used to be able to see in the order who checked them out/made edits or refunds. Would really love to have that back

    1 vote

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  8. Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.

    55 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  9. Would like the ability to report on the date that a membership was paused.

    5 votes

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  10. At the end of the booking widget flow, the system shows the providers name they have been paired with. This will happen even if the feature is toggled off to not show staff names. This account has asked to have this removed.

    2 votes

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  11. Include the ability to edit the operator (similar to the staff member/seller) from the order page

    1 vote

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  12. Ability to have 1 service provider booked at the same block of time for three different services all in separate rooms. Today this is possible if scheduled by front desk staff, but client would like the ability to have it available for online booking as well. For example, service provider could be doing tattoo removal, laser hair, and lymphatic drainage and each appointment would start at the same time, but be in different rooms.

    1 vote

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  13. This would minimize erroneous booking of clients from other locations. If showing all clients, possibly a better UX would be the clients from the searching location be shown first, and a line break with bar "Clients below this line are from other locations" showing other matches from other locations, possibly slightly greyed out.

    1 vote

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  14. you should have plug in button that we can put on our website that says "start texting" so all they have to do is press that button and it will route them to their imessage with our numer already there so they can text directly from the website like instagram has

    7 votes

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  15. The ability to select all for toggling products on/off on location and business levels.

    2 votes

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  16. We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.

    8 votes

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  17. Add averages to sales columns, not just totals. (averages are often used in coaching to drive growth for things like services/retail/treatments) in BETA reports

    2 votes

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  18. For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.

    14 votes

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  19. When creating a schedule, it would be great visually for the manager to view the dates of the week while posting when you are no longer at the top of the page. It would also be very helpful to have the ability to have saved shifts as an option when creating shifts Ie. (example below)

    1 vote

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  20. Not sure what would be most helpful,

    But I can only imagine that families that decide to use a single number for their persons causes the same redundancy issues on Blvd's side as it does for salon staff.

    In contact center, it would be helpful if messages received indicated that there were multiple contacts with that number so staff could determine which client or such the message is pertaining to. Possible errors are messages like this: Received from X, "cancel my appt tomorrow and move it to Saturday". Appt is deleted and moved to Saturday. Client X's son Y comes…

    4 votes

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