7932 results found
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net promoter score via texting
Net promoter score via texting has a much higher usage rate than asking through email. We should ask clients about their experience via text, not email.
2 votes -
Please make repeat timeblocks a singular entity instead of separate, repeated blocks.
Making a mistake on a repeat timeblock booked weeks out is a disaster. You have to go and individual delete or edit each one.
3 votes -
We need a notification when rescheduling a service if the service provider doesn't offer that service.
We need a notification that a service provider doesn't provide a service when rescheduling an appointment. We have had reception accidently book prenatal and other specialty services with unqualified staff members because no alert popped up like when booking a regular appointment.
10 votes -
1 vote
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1 vote
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1 vote
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When rescheduling appointment and going to a different day, calendar should default view to All Staff Working + Originating staff
Currently shows strange selection of staff which appear to be staff that were working same as originating date, which is probably the least helpful view.
A power-user feature would be when opening a new day, to show originating staff, mark as not working and show context jumps to days that are nearby (Blank is working +2 days on Tuesday and +3 days on Wednesday. Then also show the columns of staff that ARE working that day and highlight the staff that this particular client has previously been in with.
So you'd like to reschedule for this Friday, so sorry it…
1 vote -
Next Day deposit for Credit Card Processing
Credit card deposits should happen next day not 2 days later.
7 votes -
4 votes
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Filter cancellations screen to determine what appointments per a staff and/or per a time period could be used to fill books.
Example, staff member goes on leave of absence, appointments for this provider must be cancelled. Then business hires or extends hours to another provider. Going through the cancellation list to manually see which appointments can be salvaged is possible but would be easier if the format was filter-able by date of appt and service provider.
1 vote -
Assign notifications to other staff (not assigned only)
Would like the ability to set other assigned staff to receive notifications for their own schedule and another stylists schedule. For example, an assistant that is taking their own clients and needs to also receive alerts for a stylist they're assisting.
7 votes -
1 vote
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Employee Files
It would be great to have fields in staff profiles to enter their birthdays, emergency contacts, address, start date/termination date, and social security number. this way I do not have to have their physical employee file with me or go to the physical file cabinet for this information.
I do not really need emergency contact information for guests, but I definitely for staff. Thank you.
16 votes -
1 vote
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When client buys a package/membership online, send email on how to redeem
When client buys a package/membership online, send email on how to redeem afterwards and on the final "Review Your Booking" page, there should be a button saying "Book your next appt"
6 votes -
Check-in and Check-out alerts
It would be helpful to have check-in and check-out alerts, similar to the booking alerts. These are very helpful to assist us if the Client wants the following: Warmer Pod, Music Throughout, Music at the End Only, Their own Music, etc...
11 votes -
6 votes
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Default Tip Selection to 20%
To help avoid someone from accidentally not tipping when in a rush it would be great to have a setting that allows us to have the tip selection default to whatever amount we want (20%) instead of defaulting to the "no tip" option.
2 votes -
Have an alert system when someone puts themselves on the wait list. pulled up out side and are here
would be nice for boulevard to have an alerting system to our team that when a client adds themselves to the wait list and are waiting outside for a service the ring tone goes off until a staff member acknoledges it.
5 votes -
Report- Unavailability and time off requests
Report- Unavailability and time off requests
5 votes
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