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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8545 results found

  1. For legal and organization of client medical documentation which is required by the state. Having a separate tab available to document and research all client previous massage sessions

    4 votes

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  2. You guys released an update today to prevent overlapping timecards, but now it has removed the other error messages like "clock-out time is before clock-in time" that the system used to have.

    Now whenever something is wrong when clocking in or out, we just get "Unknown Error" which is not helpful AT ALL.

    Please fix this.

    4 votes

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  3. adding a summary of "Time Clocked In" - not hours scheduled - for performance reports over a date range

    It's helpful to know their clocked time as many providers come and go by appointment and receive an hourly wage in addition to commissions.

    having a filter available to add a "CLOCKED TIME" column would be great

    2 votes

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  4. Ability to tie waitlist to business hours/published schedules

    108 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  5. 3 votes

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  6. Clients who are the guest of another client have a note to indicate that fact. The person who booked the appointment (the guest of ...) doesn't indicate they have a guest. This can get confusing when moving appointments or adjusting a therapist's schedule.

    3 votes

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    1 comment  ·  Admin →
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  7. When we run Time-Keeping report for payroll - 2 weeks - and export it, each staff member is a sheet in excel. I'd love a summary page of the totals on one page.

    3 votes

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  8. Our staff would love to see their timecard, tips, and other KPIs including pre-book

    49 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  9. 2 votes

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  10. 1 vote

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  11. 1 vote

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  12. It would be nice if there was a button to close out the week or 4 day view. When you click on the week you have to go back to the filters to get back to where you were.

    1 vote

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    0 comments  ·  Admin →
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  13. 7 votes

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  14. There should be an easier way to terminate an employee. There are currently too many steps to make this happen and future appointments get missed and then disappear. Then clients show up for appointments that don't exist on our end.

    7 votes

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  15. 1 vote

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  16. This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."

    Offered a work around for the time being.

    32 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  17. I would love if the appointment increments on the calendar tab were adjustable by user vs. by center! I love the 5 minutes, but some like the 15 minutes. I wish we could view it all indivuadally!

    1 vote

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    0 comments  ·  Admin →
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  18. 12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. 1 vote

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  20. 1 vote

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