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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7213 results found

  1. There are some clients that are tax-exempt and no way of making any services/products within an order 0% tax.

    8 votes

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  2. Create a beta report that will show facebook sales vs normal sales.

    2 votes

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  3. Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.

    Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.

    4 votes

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  4. In practice, I understand that the current tracking allowed is injection of google analytics/facebook pixel per the booking widget in one instance for all locations. Would be useful to differentiate this per location. Additionally, it would be great to have specific fragment URL links to link directly to booking widget of specific location to save clients one further click.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Ability to filter client list by the date a client visited a single location to be able to support follow-up email campaigns that are location-specific

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Our services have specific pricing that is determined after an in-person consultation so prices are listed as $0 online. We would still like to have the option of collecting credit card data online for late cancellations or no-shows.

    4 votes

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    1 comment  ·  Admin →
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  7. Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments

    26 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  8. 1 vote

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    0 comments  ·  Admin →
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  9. Want to price check a product without having to open a new appointment or sale

    27 votes

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    1 comment  ·  Admin →
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  10. 2 votes

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  11. Look up an employee and see which are their most frequent tag usage.

    2 votes

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  12. When finishing times are disabled from location it should remove any customized finishing times per staff.

    2 votes

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  13. For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.

    2 votes

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  14. Each location should be able to enable Green Circle. We have 1 out of 8 locations using Green Circle and we need the flexibility to choose which locations want to implement it.

    3 votes

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  15. We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.

    11 votes

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  16. Would be great if some of the scaling on web-dashboard were corrected so views on tablets could work better for checkout and booking. Then there would be no reason to not bring a whole computer out to a potentially bad environment for computer and keyboard usage. Specifically there are issues when booking and checkout that move the buttons out of view and then scaling issues occur that prevent proper usage.

    3 votes

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  17. A service and/or product would have a "link to product/service" available for circulation to a client. It would particularly be helpful for anything that isn't offered publicly on our site or as a quicker way to get client to checkout for one item.

    (Similar to a feature available in mindbody)

    2 votes

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  18. Be able to sort Clients alphabetically by first name, last name, or email in the Clients tab. Also a filter view to see only members or non-members.

    4 votes

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  19. Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.

    2 votes

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  20. to ensure our time is correct and accurate with payroll

    1 vote

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