7223 results found
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Adjust subscription renewal behavior
When a subscription is due for renewal, it will be in a past due state from midnight through the time of automated renewal at 5am. It would be helpful if the membership remained active until a billing failure prompts a Past Due state.
This is particularly causing issues with accurately tracking subscriptions reporting data since data is distributed at 2am PST.
1 vote -
Preset Appointment Locations
Ability to have preset appointment locations saved to track where a given appointment is set to be performed (e.g. hotels, banquet halls, other places frequently booked for service locations).
1 vote -
Cancelation Emails for both Client and Stylist
Client and Stylist should get an Email confirmation upon cancelation, regardless if the client cancels it, or it gets cancelled in house... Either way, an email confirmation should go out under every circumstance.
1 vote -
Don't reset the page every time a change is made
When changing things in Boulevard, after making a change the page resets and you have to scroll back to your last spor. Example: Assigning services, you assign the service then the page resets and you have to scroll down again. OR we were adjusting Staff Roles and had to page over after every adjustment and it's very time consuming.
4 votes -
Ability to edit gift card value
Our gift cards are loaded with the value of $89 for a 60-min float service. When they are redeemed for a service that is discounted, we need a way to zero out the balance.
2 votes -
Add-on pricing details during online booking, in orders, and on receipts
When people are booking this is one thing that comes up frequently, they select the add-ons but the price when they create the appointment is only the base service price and doesn't include the add ons or show the breakdown of pricing. Also, when looking at Orders or the receipt, it just tells you the total of the service with the add-ons. Would like a more detailed breakdown on the receipt
2 votes -
Service charge percentage vs dollar amount
It would be much easier to assign a percentage vs a dollar amount since i have varying levels of stylists
6 votes -
1 vote
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Create an Iphone Widget
Easy and faster access to daily schedule
3 votes -
Clients need to select preferred cards (they often have multiple) and then verify valid EACH TIME they book
Guests need to enter security code + expiration date at time of booking on the website to ensure the card on file is valid? We NEED this in order to not be chasing payments.
5 votes -
Click options on the prices instead of having to click on the 3 dots to change the price.
It would be so much easier and less hassle to be able to click on the price at checkout to change it rather than clicking on the 3 dots to have to "adjust price"
2 votes -
Have memberships and series purchases separate from the booking appointments tab.
To make it easier for clients we should have a separate webpage or widget for clients to purchase series and memberships online. We have many clients who call us confused on how to purchase one of these plans and have to be guided into the individual appointments tab in the booking appointments widget.
3 votes -
3 votes
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Hiding client phone number in Contact Center
Staff privilege groups are set to hide client contact details, but staff is currently using Contact Center to alert clients that they are ready for their appointment. They will need to use the Contact Center, but the phone number needs to be removed
4 votes -
Separate Booking for New vs. Returning Clients
For a lash studio, new clients need a full consultation and we don't want them to be able to book other services until after that appointment. Need to be able to have a separate booking link for return clients where they can see full services that would be hidden to new clients/anyone that hasn't been to the location before
5 votes -
EDIT FORMULAS ON NOTES
UNABLE TO ADD TONER FORMULAS AFTER FORMULA IS INITIALLY ADDED. AFTER PUTTING IN FORMULA IN NOTES, YOU HAVE TO DELETE AND ADD YOUR FORMULA IN AGAIN TO INCLUDE YOUR TONER FORMULA.
6 votes -
Automatic Blocked Time between appointments instead of transition time. (Solves covid cleaning)
Another person requested and I agree with the idea to make a transition time at the end of an entire appointment, but perhaps a more efficient and flexible way to manage this would be having a toggle that by default adds blocked out time after an appointment with the Title "Covid cleaning" or whatever you want it to be in the options.
It would be taken into account when making booking availability searches and also, once you book the appointment, you can manually delete or edit the blocked out time where applicable. This would keep appointments from being booked too…
4 votes -
Add an icon in the internal service menu indicating a service is bookable online
when drilling into a service you can turn it on/off for being bookable online but an icon would be helpful when browsing the list to see what is on/off the online menu.
4 votes -
Option to have 15-30 minutes automatically added to new client bookings.
If this is an added feature stylist would have the option of having Blvd add 15 to 30 minutes to the booking automatically. Currently I have to watch every appointment book and if I don't recognize the name I go and adjust the time, if time is available. The desk can't remember every single specific time that stylist would want added for each new client. I have spoken to other hairdressers at other salons that use Boulevard and they all think the idea is really good.
8 votes -
Default to service that the client is reading about on the website
On the website, each service page has a book now button right on the hero image. When someone clicks book now, the widget opens up, they pick their location, then their appointment type, then they get the entire list of services.
If someone is on the massage page for example, and clicks book now, can Boulevard jump to only list the massage services? We believe it will improve the user's experience.
2 votes
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