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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7932 results found

  1. love that you have a report that shows a snapshot of our week. could we please include a column that shows what our service charges were so we can better figure out our potential pay for the week

    1 vote

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  2. Sometimes all you have to do is make a note and be done. So how about we just open up our client, click their name and the ADD A NEW INTERNAL NOTE is right there???? how wonderful, skip the scroll till yrs past.... save the time!

    1 vote

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  3. We are already able to see edit updates, like when an appointment has been rescheduled or cancelled. But the edits do not tell us if or when the timing of a service has been changed within an appointment. It would be really helpful for our front desk staff to know if there was time added or time subtracted from a particular service.

    8 votes

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  4. It is important for businesses to understand the growth in use of these Blvd features to measure adoption and identify progress. My salons are gearing up for charging clients no-show fees and trying to get as many clients online booking or with payment profiles set up, but not being able to understand how many clients are actually eligible for this process that we already state exists in salon and through online booking still means that choosing "when" to start this is a gamble. Ideally we were aiming to start this once we are at 75% adoption.

    If there was an…

    3 votes

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  5. As a salon owner, im constantly loging into my admin account to check the status of the salons, i wish there was a way to have boulevard run on a mobile friendly version, rather than desktop. things are way to small to see and hard to navigate through.

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Upon checkout it would be great if the tip screen was shown first, then the signature screen. Clients are so confused why they must sign before sliding their credit card, that they completely disregard the tip section.

    5 votes

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  7. 2 votes

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  8. 1 vote

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  9. It is so hard to tell what orders attach to which appointment. There needs to be a way to link the two. Maybe link the two with the order number.

    4 votes

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  10. 2 votes

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  11. 1 vote

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  12. 1 vote

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  13. It would be great to be able to sort all clients by tag for marketing and other purposes as well. A cumbersome work-around is looking them all up one by one.

    5 votes

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  14. We need an option on the main bar for "Products" that automatically takes us to a list of product inventory and enables us to do a PRICE CHECK by scanning the barcode.

    5 votes

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  15. 1 vote

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  16. 1 vote

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  17. To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.

    48 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  18. I am in need of a way to deduct the merchant fees from tips for stylists that are renters. We aren't able to use separate merchant accounts because I also take a small percentage for miscellaneous overhead and using separate accounts doesn't allow for that commission deduction. It would make it easier to just have it auto-deducted instead of me having to calculate that every pay period.

    1 vote

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  19. Need the ability to add a custom (re-nameable) tax type. We would use this to capture health cares fees that clients pay based on a % of total price. Needs to be named separately and not lumped under a general Service or Product Tax.

    7 votes

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  20. To more easily spot members that are past due and need to update payment info

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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