7932 results found
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Beta Reports insights. Need some more amazing beta reports so that businesses can continue improving ourselves for our staff
- Checkout Report
** A way of listing per period of time the operators and concrete data on:
*** Percent/amount of products sold (to promote higher selling staff)
*** Transaction fees accomplished under them (so businesses can understand which staff are using what methods of payment and punish or mitigate)
*** Booking of appointments close to checkout time (promote good behavior)
*** Adjustments made to appointments (amount to see who are being pushed around by staff or clients more than others empirically)
*** Adjustments made to prices as total difference or total difference percent (to determine who is making things up…3 votes -
Option to sign up for the waitlist through online booking without selecting a time
Rather than provide timeslots for clients to add to the waitlist, it would be useful to have them simply sign up or have to call the business to be added to the list
9 votes -
3 votes
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Purchase Orders / Apply Vendor Discounts
Many times we purchase products, retail or backbar and the vendor does a promotion or monetary discount. It would be lovely to have a option to apply an "offer" or percentage discount in the purchase orders directly to maintain accurate reporting of inventory and their cost value.
2 votes -
Deposits that are not completely used for the services rendered should be automatically refunded to the client at that order completion.
Or perhaps give businesses the option to enable this. Right now we are over quoting most deposit services just so that there is no shock with pricing on checkout. But with boulevard we are unknowingly making our clients think we are holding onto their deposits for selfish reasons. An option to have the remaining deposits refunded to the customers on this checkout would be great, also a prompt on the ipad letting them know this. Or perhaps an option presented to the client, "would you like the remaining deposit refunded to your original payment method, or would you like the…
2 votes -
On Client Profile > History; the Appointment History and Order History should be made so...
...that for long term clients it is not a doomscroll to find things. Possibly two separate tabs or done as two sub-tabs would solve this.
3 votes -
2 votes
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Booking In Safari browser
Hello Boulevard,
I just received this email from a client and wanted to pass it along
"I often have trouble booking on Safari, everything works until I have to hit the "add $37-42" button after selecting a stylist; that button seems to work on Chrome but not on Safari."
Thank you, Jeff
1 vote -
create new sale
new sale to ring up products without having to book an appointment
4 votes -
5 votes
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Reports on Messages such as # sent/received day by day or date range and by operator
Would be fantastic to see data on when messages are received or sent, how many, and by which operators. Also would be good to know data such as how many of the automated appt confirmation messages are going out, coming back, average response time, how many did not respond at all.
4 votes -
1 vote
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1 vote
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Refund Explanation in Refund Beta Reports
When performing a refund you are required to choose a refund explanation, however this is only visible on the refund order. This should be a optional column added to the Payments and Refunds Beta report so that you could filter, sort or count how many refunds you have for "customer service" vs "defective product"
8 votes -
running the mouse on the screen for times between appointments doesn't show available times..
if i run the mouse over an existing appointment that has an availvale time during clients processing.. it will not show the times when running the mouse over the slot that is available. it only shows the time for the existing appoutnment..
would be nice if we didnt have to run the mouse to the far left of the screen to get the time.
2 votes -
Option to default staff who do not have profile images to show up as either a default image/logo or their initials
For instances on client web interface, Duo tip screen, and dashboard web interface.
2 votes -
Require guest information during group booking
Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment
26 votes -
Show indicator on Calendar view of appointments just like Front Desk view such as "(4m late)" in red indicator on appt block
This would allow for staff to be more cognizant of potential issues that would require intervention.
3 votes -
Option to cancel an appointment and move the client to the waitlist
Occasionally when a client needs to cancel they ask to be put on a waitlist for another date. So during the cancellation process when given the option to charge a client, it'd be great to also have the option to move them to the waitlist
13 votes -
Time & Criteria based counter for clients appointments
It would make logistics and workflow a lot easier for services like ours that is time dependent, based on the last time that a client came in for a particular service. For example, if a client came in for a new set on the 1st of the month, but then he/she tried to book a two-week service at the 18-22 days after, the system would not allow them, as it has actually been closer to three weeks after their last session. Another rule-based booking criteria would be if there were a client that is new to the salon, but they…
1 vote
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