8542 results found
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Duration Time to be 0h 0m or ticker for assistant to apply
To allow the duration time for any service to be 0h 0m when working with an assistant to allow client to double book online for services. Also, if you are able to click a check box for assistant for each service. For instance, if the assistant is applying a root color, then the stylist can be doing a haircut/blowdry. Clients can book online for each service for the allotted time of 1h each.
Another example, when a client needs a gloss after a highlight processing service, the assistant can be apply the gloss. During the highlight processing time (45mins) and…
7 votes -
Communication between staff.
A great tool would be a internal communication platform. Where staff can leave notes from the day or shift reports
38 votes -
Tip adjustment for clients
Allow clients to add or adjust a tip amount after the service is completed. Most clients do not choose an option for tip when booking because they think they can adjust once they have been checked out. 80% of my clients do not realize once they click "cash tip" during booking there is no option to change it.
2 votes -
2 votes
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Toggle on online booking for each Stylist
There should be a window where you can see ALL of the active services for the location from the EMPLOYEE view, and easily toggle on "ONLINE BOOKING" on and off. It is difficult to go into EACH service under the employee and then click online booking on or off. Too many steps, hard to have one simple view of what can and can't be booked online for each employee.
3 votes -
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1 vote
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1 vote
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1 vote
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A non-requested booking waitlist/queue
In which clients (or front desk) book the appointment and the appointments go into a feed that insert the appointments to the available times throughout the day but have no attached requested staff and are horizontally transferable. This column (working slightly like a resource) would have its own service prices that the performing service provider simply inherits for that appointment when an appointment gets assigned to them. Clients would book these "free agent" type blocks and receive confirmation the day before of whom and when their appointment exactly would be. At current the Boulevard platform is very booth rental designed…
1 vote -
3 votes
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2 votes
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1 vote
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Report for guest product purchases
It would be SOOOO helpful to have a report that shows guest names that purchases with timeframes that we select. For example, we run promotions and I would love to run a report that I can enter the timeframe where it shows me the guests that purchase X number of products and what they purchased within that period.
1 vote -
Set date for price changes to activate
With a large service book, we need to at times, and at least annually make changes to the price book. Ideally we should be able to set a date and time as to when the price change will be activated. This means we can work on any significant changes, then announcement ahead of time to guests. Then the prices all go live. Eg. Jan 1st changes for the new year. We can build the changes out now to go live Jan 1st.
8 votes -
Set a client to default to a phone number when it's shared by multiple clients.
Some of our client's children use their parent's number but it's actually the parent's phone, and sometimes when the parent texts us it shows at the child's name. We're using the client tags as a small work around - marking children's, spouse's, or family member's profiles just so we know to double check the phone number, but it would be great if we could set which name defaults when we're texted by the number. Also - if a client and their child are booked on the same day with the same number, we've noticed that the confirmation text doesn't remind…
12 votes -
Loyalty Points Used as Payment Instead of Discount
We reward our customers with Loyalty points to be used on future services. When a customer redeems the loyalty points on a service the Loyalty points are used as a discount instead of a payment type. This reduces or completely removes the commission that a service provider would have received. This also skews the discount report so it shows larger discounts given than what we have actually given. Loyalty points should be same as cash.
For example, when I personally go to another company to purchase things such as the coffee shop or restaurant they use my rewards points as…
20 votes -
Decouple online booking widget from online GC purchasing
Users currently don't have control. If a user wants to NOT do online booking but HAVE online GC purchasing, they cannot turn off Online Booking. This is a design flaw. Online GC's produced and emailed then have a "BOOK APPT ONLINE" option...but it shouldn't!! This gives clients a work around from our booking process that causes us time and headaches. Please decouple online gc widget from online booking!
4 votes -
1 vote
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